Introduction to the job
The Global Training Center supports the CS vision by:
Delivering the right skills, knowledge and behavior at the right time and place to all ASML employees working in the customer fab.Enabling our people to deliver the perfect service.Delivering the right product and applications knowledge to our customers.Driving training as service maximizing value for ASML and our customers.
CS GTC Training Coordinator provides support and keeps track of the complex GTC Training Plan for our students(Engineers) attending training. The activities include forecasting, scheduling, publishing and organizing trainings to enable a smooth training experience for our students.
Role and responsibilities
As an ASML GTC Training Coordinator, you will represent our department and support to key stakeholders of all levels: Manager, Project Leaders, Architects, Instructors, Students(Engineers) & External Vendors.
You will be responsible for:
Training forecast & planning: on time data collection, slot allocation, event & session creation in LMS (currently using MyLearning), publication & communicate to all stakeholders;Support the LTC (Local Training Coordinator) located around the world for training related issues; Stay updated with MyLearning and troubleshoot the system to solve the received issues and questions from internal customers;Support Global Training center with securing facilities like classrooms, beamers, projection, flip-overs; Creation of Purchase Orders in EasyBuy.
Education and experienceBachelor degree or equivalent.Around 2 - 5 years related to coordination and administration role in a dynamic multicultural company.Proficiency in MS Office, especially with Excel and PowerPoint.
SkillsFluent English communication skill is a must (read/write/speak)Good team player who is committed to the success of ASML.Good customer skills including active listening to their specific concerns, communicate ASML actions accurately, resolve their immediate concerns by being transparent and matching the urgency of their current needs.Works well with cross cultural teams. Open mind, value differenceDisplays ownership and accountability for his/her personal actions.Take the lead during escalations, identifies gaps, and acts to correct the gaps.Self-sufficient in daily work, ability to prioritize activities in a fast paced and dynamic environment. Able multi tasking while it is needed.Coordinate with a broad range of engineers, KM(Knowledge Manager)s to ensure the slot assignment integrityGood documentation skills using Microsoft Office, SAP and service order software.Communicate effectively with internal and external customers.Experience with Cornerstone on Demand / My Learning and good Microsoft excel skills is a pre.Communicate effectively (clear and to the point with servicing focus) with internal and external customersSelf-sufficient in daily work, ability to prioritize activities in a fast paced and dynamic environmentDisplays ownership and accountability for his/her personal actionsGood team player who is committed to the success of ASML
*** Other information
Primary working location will be Yong-In office by 2025 and move to Hwasung New campus P2 (New ASML training center around Dongtan lake park) in 2026.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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