Responsible for providing team members with content preparation guidelines and evaluating sample work during development for technical, production, and accessibility compliance. This includes the creation, curation, and quality assurance of eLearning content to support employee development initiatives.

 

Principal Accountabilities

Constantly monitor best practices and developments in the search engine landscape to inform content strategy, including digital learning platforms. Provide support for enterprise marketing communications projects, including the development of internal eLearning modules. Maintain strong understanding of the latest advertising and marketing trends and apply learnings to drive business objectives through training content. Analyze content needs versus available content and recommend solutions, including the development or sourcing of eLearning materials. Design, write, and/or edit employee development content—including eLearning courses—ensuring alignment with team strategy and instructional consistency. Write briefing materials for clients/end users, including learner guides and eLearning overviews. Research, evaluate, and recommend new external sources of employee development content, including eLearning vendors and platforms. Maintain relationships with key vendors and content providers, including those specializing in eLearning and digital training solutions. Lead learning and development projects from inception through implementation, including eLearning course rollouts. Respond to and resolve employee queries around content-related issues/questions, including navigation and access to eLearning resources. Other related tasks as assigned.