Rate: $25.00 - $30.00 per hour depending on experience. (Hourly non-exempt position) We are looking for a dedicated Training Coordinator who thrives in helping leasing and property management professionals grow and succeed. In this role, you will work 100% in our corporate office in downtown Dallas at The Epic (https://theepicdallas.com/) . You will deliver engaging training while offering day-to-day support that enhances onsite operations and drives leasing performance across our communities.  Requirements The Training Coordinator should have: + Must have experience in onsite apartment leasing or at an apartment management company in a training capacity.  + Recent experience leasing apartments and be comfortable using modern leasing technology. + Property Management Software, Yardi products preferred. + Experience using a Customer Relationship Management (CRM) platform. + Ancillary services such as Renter's  Insurance, Payment Processing, Screening, and Revenue Management systems. + Experience using chat platforms. + Microsoft productivity systems such as SharePoint, Office 365, Outlook.  + Recent experience with a Lease-Up is a plus. + Strong customer service background. + Outstanding written and verbal communication skills. + Adaptability to adjust training approaches based on the audience's needs. + Comfortable speaking to groups and facilitating training sessions. + Ability to solve problems and collaborate with other team members.  + Ability to travel by car or plane as needed. Responsibilities + Facilitating training for topics such as CRM usage, lead management, property tours and lead follow-up procedures.  + Application support for prospect and resident systems. + Managing training materials/courses within LMS, update courses as policies and procedures change. + Scheduling live training and tracking attendance within the LMS. + Assisting with the rollout of new software systems by providing training and support. + Helping in coordinating logistics for in-person or virtual training, including scheduling and material preparation under the direction of the Training Manager. + Conducting one-on-one or group training virtually or on-location. + Assisting Training Manager with process improvements, direction, and feedback. + Staying up to date on relevant industry and software updates. We offer a competitive salary, good benefits, and an energetic environment. Our benefits include: + Medical insurance + Dental insurance + Life insurance + Short-term and long-term disability insurance + 401(k) plan with company match + Flexible spending accounts + Paid vacation, personal/sick time, and holidays + Tuition reimbursement + Credit union + Service recognition awards + Employee assistance program + Apartment rental discounts Join our team and contribute to our continued growth and success! Work Days: Monday – Friday Work Hours: 8:30 am - 5:30 pm Required License or Certification: Valid Texas Driver’s License (Real ID). Our application process includes criminal background checks and drug screens. Rate: $25.00 - $30.00 per hour depending on experience. (Hourly non-exempt position) Powered by JazzHR