The Trainer Coordinator is responsible for training and maintaining services for American Airlines at the MCO, Orlando Airport.  Responsible for scheduling, training, and recording all activity utilizing the applicable Learning Management System (LMS). Strives to conduct training in a best-in-class manner.     

 Job Responsibilities: 

The Trainer collaborates with Recruiting, Human Resources, Safety, Operations, and Service Delivery.  The Trainer makes recommendations based on classroom observations and submits these observations to management. Ability to act as a credible, informed ABM Aviation spokesperson on corporate and local policy and standards issues. Works with Senior Leadership to establish and review standards. Regularly communicates status, needs, issues, approach, and recommendations. Utilizes the ABM Learning Spot (TLS) or the Client’s own Learning Management System (LMS) to launch, conduct, and record all training completions. Works with the Director of Training to address any changes needed in the curriculum.    Works with local Safety Leadership to develop a seamless transition from safety to technical knowledge courses.  Works with the Field Leadership to develop a feedback mechanism that allows for review/ enhancements of training content that furthers our best-in-class mission.  Works with Field leaders to ensure that the trainees' transition to the job is seamless.  Works with the Customer (Air Carriers and Airports) to ensure alignment with their customer policies and standards.  Maintains a culture of compliance with all safety, security, and training procedures established by the Company, clients, and regulatory authorities. Ensures continuous improvement of security, and training results by identifying, analyzing, and developing proactive solutions to challenges. Organizes, leads, and attends meetings with internal and external stakeholders as required. Attends employee briefings and effectively communicates Training and Quality initiatives. Trains new and existing employees in safety, security, quality, and job-specific policies and procedures. Conducts Company vehicle driver training. Conducts daily on-site Training Assurance inspections. Maintain records related to safety, security, and training as required, including but not limited to database data entry. Communicates effectively, maintains a positive approach to problem-solving, and collaborates with stakeholders to demonstrate continuous improvement. Provides management reports by collecting, analyzing, summarizing information, and making recommendations. 

Pay:  $50,000- $55,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit  Employee Benefits | Staff & Management . 

 

Skills, Knowledge, and Abilities

High School Diploma with advanced college work preferred. In-depth knowledge of the provided services and able to demonstrate the work practices and instructions necessary to achieve the ABM Way.  Demonstrated knowledge of managing and building relationships with station stakeholders, including management, clients, and employees.   Excellent written English, with proven ability to address students with language limitations. Excellent oral communication skills, with the ability to engage different audiences, convey complex information in an accessible way, and prepare and give presentations to various audiences. Excellent presentation skills in a classroom setting.  Ability to command attention, maintain a high degree of engagement, and demonstrate active listening skills.  Willingness to work all shifts as needed.  Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the Internet.

 

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