St Cloud, France
16 days ago
Training Delivery Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
 

We're committed to bringing passion and customer focus to the business.

About Kyriba

Kyriba is the global leader in Proactive Treasury Management. Our SaaS treasury and risk solutions
enable finance teams to optimize their cash, manage their risk, and work their capital. Our award-winning cash, treasury, payment, risk management and supply chain finance solutions are
used by more than 1 300 leading organizations worldwide, including Amway, Electronic Arts, PulteGroup, and Qualcomm, to unlock new business value, drive growth and ensure compliance.
Kyriba was established in 2000 and has over 700 employees, serving more than 2000 clients worldwide.
Headquartered in San Diego, Kyriba also has offices in New York, Paris, London, Tokyo, Hong Kong and Rio de Janeiro.

Essential Duties and Responsibilities:

Reporting to the Director Kyriba Academy, the position is tasked with assisting in standardizing the delivery process and performing the value-add services of the Kyriba Academy, such as, enable project team members and deliver custom ad-hoc projects.
This person will be responsible for assisting in the development of quantitative and qualitative metrics to increase Kyriba Employees’ knowledge of the application. Acting as the Subject Matter Expert in gathering requirements and developing solutions to address client needs are also essential to this role.


Training

Proactively leads in-person and virtual training on specific modules to internal consultant, product engineers and partners.Coordinates internal campaigns to maintain awareness of Kyriba’s new and emerging capabilities and the potential application on client engagements.Contributes and assists in the creation of collateral for trainings. Consultant DevelopmentMentors those partners or internal consultants with less experience through formal channels.Seeks and participates in development opportunities above and beyond standard Kyriba training.

Design and Development ELMS Content

Creating applicational training in multiple, engaging written and video formats; and creating collaboration learning opportunities to spread knowledge globally.Conducts examinations on the deliverables of specific workflows to ensure they are prepared according to standard before presenting to the client.

Education, Experience & Skills:

Possesses a thorough understanding of Kyriba Modules capabilities.A bachelors degree plus 3 to 8 years of experience in managing the Kyriba application.40% travel to Kyriba training sites and meetings is required.Experience identifying, analyzing and disseminating best practices across a network of partners.High level of organization is required; experience in program management is a plus.Ability to develop, document and communicate project timelines and processes and to manage geographically and organizationally dispersed stakeholders through them.Excellent oral and written communication skills and the ability to communicate complex data, findings and ideas clearly.

Kyriba Culture and Values

At Kyriba, we value a strong work culture and sense of community and ownership among our global team. We live by our “iCare” value system to demonstrate our care and commitment to our clients and to each other. In hiring, we look for candidates that are a strong fit with our culture and values, as well as bring the talent and experience required by the position.

Innovation: We foster innovation and entrepreneurial thinking across our team by rewarding employees for their achievements and encouraging efficiency and continual process improvement.

Customer Success: Our passion is to enable our Customers’ success. We do this by understanding their needs and developing and managing solutions that provide them the insight to effectively drive decision making within their organizations.

Accountability: We each take personal responsibility for our actions. We are committed to our own continuous improvement, and we go the extra mile to meet our Customers’ needs.

Respect: We respect each other’s ideas, efforts and commitments, and embrace our diverse cultures and points of view. We achieve our goals through teamwork, responsiveness, open communication and a positive attitude.

Excellence: We strive for excellence in all that we do and bring the passion and commitment to deliver on our promises. We achieve excellence through leadership, teamwork, transparency and integrity, and we are committed to recognizing employee achievements.

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