What you’ll be doing? 
 

General

Together with Sales & Marketing Team to provide product & training support, and grow ZEISS Vision Care business.Develop and maintain strong product & training strategies to support the sell through of ZEISS Vision Care products, and consistent with the objectives of the Company.Identify training needs and opportunities of customers and market; develop product & training strategies, plans, programs, and materials. Manage the delivery of product training, including product knowledge and selling skills both internally and externally.Be the product expert and “1 stop solution” for all ZEISS Vision Care products.Work with HQ team on new product launch, implement local go-to-market strategies, positioning and portfolio for our customers.Evaluate and leverage training materials prepared by the Group to maximize local training effectiveness.Manage training cost and budget to ensure delivery of effective training.

Product Training Program

Assess training needs through surveys, interviews with Sales & Marketing teams, consultation with managers, and customer representatives.Identify key training focus for optimum impact and effect.Attend meetings or seminars to obtain information for use in training programs.Design, plan, organize of training programs for different level of internal staff and customers.Develop different modes / methods / channels of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.Keep up with developments in area of expertise by reading current journals, books, or magazine articles.Evaluate and leverage training materials prepared by the Group to maximize regional training effectiveness.Develop training procedure manuals, guides, and course materials, such as handouts or visual materials.Conduct training for our customers and distribution partners within the classroom, conference, trade show, follow up and on-site coachingPresent information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.Design and deliver internally training for CS, CEF team to improve product knowledge

Product Management

Responsible for the new product launch calendar. (Data creation, OTI, Trial, Key Account Pre-sell, Full market launch process).Develop commercial strategies for new / existing products.Establish clear price-positioning strategies in the market.Manage product-life cycle developments.Communications with HQ on new product developments, trials and key benefits.Prepare for new product launch, work with Marketing & Sales team to prepare POSM, update technical information of existing productsMonitor key / star product performance to explore different market opportunitiesManage VTS Specialists for the installation, repair, and maintenance of ZEISS VTS ophthalmic devices, and providing after-sales service to customersCompetitor analysis

Who are we looking for? 

Bachelor degree or above in Optometry degree holderHolder of Certificate of Registration with a valid Practicing Certificate issued by the HK Optometrists Board3 years experience in optical retail industryExperience in working in a regional environment would be a bonusExcellent communication, interpersonal and presentation skillsProficient in written and spoken English, Cantonese and Mandarin.Familiar with MS Office (especially Excel & PowerPoint for executive presentations and project management)Leadership, resourcefulness, good cooperation & teamwork, loyalty, reliabilityAble to work under pressureOccasionally travel as required

Your ZEISS Recruiting Team:

Pik Shan Chui （徐碧珊）