Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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PRIMARY PURPOSE: To assist with the preparation and organization of standard, specialized, and technical training in designated areas; and to respond to requests for training and technical assistance.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Works with other departments to create training for client recall events to administer mostly to our call center and warehouse teams.Facilitates new hire orientation.Schedules online training sessions.Conducts basic systems training.Communicates training progress to appropriate parties.Identifies and resolves problems and issues within training projects.Aides in the maintenance of training web sites, materials, and supplies.Tracks post-designation training compliance.ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.Supports the organization's quality program(s).QUALIFICATIONS
Education & Licensing
High school diploma or GED required. Associates Degree preferred.
Experience
Two (2) years of related training experience.
Skills & Knowledge
Ability to teach others how to do the job, organized, personable/works well with others.Must be able to put together training guides and documents.Quick learner and isn’t afraid to ask questions.Excellent oral and written communication skills.PC literate, including Microsoft Office products.Analytical and interpretive skills.Organizational skills.Interpersonal skills.Ability to work in a team environment and independently.Ability to meet or exceed Performance Competencies.WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.