Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Training Services Coordinator- Onsite
Conduent Business Service- Indianapolis, IN.
Shift: Monday- Friday from 8:30 AM to 5:00 PM EST 
The payrate $19.20/hr. + Training, Medical, Dental, and Vision benefits 401K and team atmosphere.  


Job Summary:

The Training Services Coordinator will be Responsible for the physical set up of onsite/offsite rooms, including configuring tables, setting materials, and equipment setup, manage event activities including class adds, class cancellations, advertising, enrollments, confirmations, waitlists, facilities scheduling, class close out activities, and reporting, perform data entry support as it relates to learning administration as needed. The TSC will be able to work with minimum supervision, but be self-motivated in a team-oriented environment, focused on building and maintaining professional working relationships. Ensure client standard operating procedures, processes, and service level agreements are maintained.


Primary Duties and Responsibilities: 

•    Collect and return materials to storage after class.
•    Ensure the facility is prepped with quality and client standards are maintained.
•    Troubleshoot audio-visual equipment issues in training rooms.
•    Maintain course/curriculum information within the Learning Management System (LMS).
•    Provide an onsite point of contact for course owners and class participants for service support.
•    Enroll students and maintain course rosters for all scheduled courses.
•    Enter/report student attendance records into the computer database for the supervisor and/or client.
•    Maintain and record class evaluation information.
•    Identify and troubleshoot discrepancies.
•    Filing of paper training history records at the site.
•    Perform client-requested tasks.
•    Escalate service issues to the Manager for resolution.

Qualifications:

•    Bachelor’s degree. 
•    Work experience in a training administration role or customer service.
•    Knowledge of and experience with learning management systems (preferred but not required).
•    Experience in Microsoft Office suite.
•    Demonstrated attention to detail, strong quality focus, and well-organized.
•    Successful prioritization of work requirements and multitasking, as necessary.
•    Analytical and problem-solving skills.
•    Ability to remain flexible and adaptable to constant change.
•    Effective oral and written communication skills with clients, leadership, and team members.
 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $31,920 - $39,900. 
 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.