Working at Marsh means joining a team of diverse thought leaders across the globe, dedicated to helping clients manage some of the world’s most challenging and complex risks. From how to proceed during a pandemic to concerns about cryptocurrency, to the latest game changers for the sports or entertainment industries, our colleagues are out front tackling some of the most pressing, compelling and important issues of the day.

We are seeking a talented individual to join our Training team at Marsh. This role will be based in the Austin – Lakeline office. This is a hybrid role that has a requirement of working at least three days a week in the office (when not conducting onsite training):

Training Specialist

What can you expect?

As a Training Specialist, you will be an essential part of a highly skilled team, delivering training to internal colleagues through structured programs

You will work on multiple projects across the organization, from training development to delivery

You will assist in the design of needed training materials and test new designs to ensure effectiveness, providing feedback and improvement opportunities for new training programs

You will work closely with internal clients and appropriate consulting organizations to improve processes as well as document changes that are implemented

You will maintain a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented as a core function of the role

We will count on you to:

Deliver onsite and virtual training to internal colleagues across the globe, through structured training programs

Coordinate training requests; develop training delivery calendars; schedule training locations for new hire classes, workshops, lunch and learns, etc.; and plan/schedule training delivery to ensure trainings are well-organized and successfully conducted

Coordinate training support from other internal training resources as required in the delivery of the curriculum

Recommend improvements and enhancements to the training curriculum in order to close gaps and improve results

Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations

What you need to have:

At least 3 years' experience in training facilitation, training development, and competency-based models

Expert Microsoft Office proficiency; you will mainly use Excel, PowerPoint and Outlook; knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial

Exceptional communication skills, as you will be responsible for delivering structured training content to internal colleagues across the globe

Excellent time management, organizational, and multi-tasking skills – although this role is highly collaborative, your work is also self-directed, so you’ll need to effectively manage your time as well as organize and prioritize your tasks

Ability and aptitude to conduct research; you don’t mind digging when you need more information

What makes you stand out:

Bachelor’s degree

Experience with Articulate 360 training software and Camtasia video editing software highly preferred

Corporate training experience

Ability to analyze and ascertain needs, linking training and design to performance and operational processes

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.