Training Specialist - EA Development & Client Matching - Remote

Department: Training

Employment Type: Freelance

Location: Philippines

Reporting To: Kimi Esguerra

Compensation: ₱40,000 - ₱42,000 / month

DescriptionMagic is a leading modern outsourcing platform connecting SMBs to high-quality remote workers, from SDRs to virtual assistants. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

\nOur company came out of Y Combinator in 2015. Since then, we've grown to 1000+ remote workers, with strong venture backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and the US time zones.

\nWe are seeking a dynamic Training Specialist to join our team, responsible for ensuring optimal matches between Executive Assistants (EAs) and clients through comprehensive assessment, training, and interview preparation. This role combines talent development expertise with deep understanding of executive support dynamics to maximize placement success rates. 

The impact you’ll make...\nEvaluate Executive Assistant candidates' skills, competencies, and readiness for executive support roles\nConduct thorough assessments to identify strengths and areas for development\nProvide targeted skill-building recommendations based on assessment results\n\nConduct mock interviews and provide targeted feedback to improve performance\nCoach EAs on professional presentation, communication skills, and value articulation\n\nCreate and facilitate interactive training sessions and workshops\nDesign realistic simulations to test problem-solving, multitasking, and client interaction skills\nDevelop role-playing scenarios that mirror real executive assistant challenges\nLead group discussions and facilitate peer learning opportunities\n


Skills, Knowledge and Expertise\nMinimum 2 years of experience in training, coaching, or talent development\nMinimum 1 year of recent experience as a VA/EA working with US clients\nMust be comfortable working from Monday - Friday at 9:00 pm - 6:00 am PHT\nProficiency with Google Suite, Discord, and Slack for training delivery and coordination\nExceptional presentation skills and knowledge of Google Slides, Canva, and related software\nStrong communication skills with the ability to provide context and consider audience impact\nSolid understanding of different training/learning styles and strategies\nExperience in conducting mock interviews and providing constructive feedback\nExperience in problem-solving and conflict resolution\nHighly organized with superior attention to detail\n\n
Your superpowers are...

\n\nFlexibility and adaptability to step into various training scenarios\nStrong rapport-building skills with trainees and team members\nAbility to maintain high training standards under short-notice circumstances\nClear and effective communication across different audiences\nIndependent work capability with strong planning skills\nQuick learning ability to adapt to fast-paced environments\nConflict resolution skills with proven success\nBreaking down complex concepts for different learning styles\nNatural coaching mindset with patience for professional development\n\n
You should apply if...

\n\nYou thrive in flexible, on-demand work environments\nYou enjoy helping others learn and develop professional skills\nYou're comfortable creating and delivering mock interview sessions\nYou can design realistic simulations and role-playing scenarios\nYou have experience facilitating group discussions and workshops\nYou want to contribute to developing the next generation of Executive Assistants\nYou're excited about supporting a growing training organization\nYou're passionate about helping EAs succeed in client interviews\n


Why Magic?