Key Tasks & Responsibilities
- Design and implement comprehensive training programs for new and existing employees, aligning with Alibaba International's business objectives and talent development strategies.
- Conduct needs assessments to identify skill gaps and develop tailored training solutions, including workshops, e-learning modules, and on-the-job training.
- Collaborate with department heads to understand their specific training needs and create relevant content, ensuring alignment with departmental goals.
- Evaluate the effectiveness of training programs through participant feedback, performance metrics, and regular assessments, making necessary adjustments to improve outcomes.
- Manage and mentor a team of trainers, providing guidance, coaching, and support to enhance their instructional skills and maintain high-quality training delivery.
- Successful training delivery of Independent Contractors and Business Partners by developing work plans, communicating progress, soliciting and incorporating feedback, and ensuring alignment with relevant stakeholders.
- Overall responsible in the successful deliver and facilitation of exciting, progressive and comprehensive training programs to all New Independent Contractors and Business Partners before deploying to the Last Mile Hubs.