TRANS HEALTH PATIENT NAVIGATOR
Apicha Community Health Center
Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations.
We are currently seeking a Trans Health Patient Navigator to work at our 400 Broadway location.
Position Summary: Adheres to AIDS Institute requirements for the provision of Trans* Health program. Recruit and work with APICHA Clinic trans* patients to engage and retain in care. Provide direct services to trans*, Gender non-conforming clinic patients under the supervision of the Trans* Health Program Coordinator. Carries out tasks that are needed to execute the medical and support service plans, including the following: develop assessment/reassessment and comprehensive care plans, accompanies patients to appointments when required, provides coaching to patients, acquire prior authorizations and coordinate logistics for services plan and transportation. Maintain client-related records and other required documentation according to the protocols and standards of APICHA’s Support Services Department. Collaborate with other agency programs and staff to serve patients of APICHA’s Trans* Health Program. Represent APICHA at various setting to promote agency services by articulating trans* patient's needs, and APICHA mission. Meeting performance goals set by APICHA’s Support Services Department. Meeting requirements set by funding sources and by the agency, including timely submission of project reports and data entry. Working as a part of the Support Services Department at the quality assurance and continuing quality improvement (CQI) tasks. Other activities and projects as assigned and required
Qualifications: High school diploma/GED with 1 year of working experience in a related field required. Strong socio-cultural identification or work experience with Community of Color trans* individuals required. Familiarity with Community of Color trans* issues is required. Familiarity with issues surrounding immigrants, communities of color, and A&PI preferred. Ability to work in diverse cultural environments in multidisciplinary setting required. Bilingual. Spanish preferred. Excellent written and verbal communication skills in English required. Independent and good team player. Good attention to details. Ability to communicate well with medical providers and support staff. Ability to work well with diverse population. Ability to handle multiple tasks and stressful environment. Ability to work well within the organizational structure. Ability to work flexible hours including some evenings and weekends. Ability to use common office software. (Word, Excel, Power Point). Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis is required. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA
At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.
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