Job Track Description: $19.50

\n\n Performs business support or technical work, using data organizing and coordination skills.\n Performs tasks based on established procedures.\n In some areas, requires vocational training, certifications, licensures, or equivalent experience.\n\n

General Profile

\n\n Expands skills within an analytical or operational process.\n Maintains appropriate licenses, training, and certifications.\n Applies experience and skills to complete assigned work.\n Works within established procedures and practices.\n Works with a moderate degree of supervision.\n\n

Functional Knowledge

\n\n Has developed skills in a range of processes, procedures, and systems.\n\n

Business Expertise

\n\n Integrates teams for the best outcome and achievement of company goals.\n\n

Impact

\n\n Impacts a team, by example, through the quality service and information provided.\n Follows standardized procedures and practices.\n Receives regular, but moderate supervision and guidance.\n\n

Leadership

\n\n Has no supervisory responsibilities.\n Manages own workload.\n\n

Problem Solving

\n\n Ability to problem solve without supervisory approval.\n Evaluates and selects solutions from established operating procedures.\n\n

Interpersonal Skills

\n\n Exchanges information and ideas effectively.\n\n

Responsibility Statements

\n\n Captures and validates more complex data.\n Pre-adjudicates documents and corrects data.\n Researches and examines issues and ensures information is available for next steps.\n Conducts extra searches to extract accurate data and inputs the same.\n Completes assignments using multiple source documents to verify data.\n Follows up on pending research documents.\n Returns electronic data forms to the customer for additional information.\n Performs other duties as assigned.\n Complies with all policies and standards.\n