Organize the schedule, shift, holidays, and leaves of the team. 

Plan and organize the following daily task for the team: 

Review of customer KYC 

Identify any possible suspicious activity, using the tools provided by the company and knowledge of the current legislation related to money laundering in every country where Ria operates.  

Analyze in detail the orders detected as suspicious to warrant the legal compliance of every wire.  

Receive and analyze the documents sent by the agents and customers and assure that it’s correct, complete, and meet the internal and correspondents compliance policies.   

Approve all orders after review and make sure that they meet all the policies and legal requirements.   

Work together and maintain constant and fluent communication with the correspondents to comply with their requests.  

Communicate with the agents/customers through the system the reason why the order status has been placed on hold and request the necessary documents to release or cancel the order.  

Send to the correspondent all legal documents if needed.  

Collaborate in any investigation conducted by legal entities.  

Prepare reports for local compliance officers to reflect the results of suspicious activities detected. 

Guaranty that the team is correctly following mentioned procedures above. 

Participate in building processes and strategies.   

Perform feedbacks to the team