Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

The Company 

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

 

The Role

The Transcreation Account Manager (TAM) is responsible for project managing localisation work for the clients Marketing Communications (Marcom) team. The TAM works closely with the clients Marcom Project Manager and a network of creative talents from Greater China markets (Mainland China, Hong Kong, Macau and Taiwan).  This person needs to engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. Constant need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed is required. Primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects and allocated budget.

 

You will be responsible for project managing localization projects (incl. Transcreation of headlines) ensuring good communication with all stakeholders. 

 

You will focus on building strong relationship with the Client Talent Network and briefing new projects accurately. Strong organization and time management skills when managing Clients, with focus on quality.

 

Key Responsbilities 

Validator Network Management

Ensure a thorough understanding of the contractual obligations, commercial arrangements, SOW and SLAs of the accounts and ensure specific details are understood by the wider team where relevant Manage a network of creative people and ensure they are motivated to perform Coordinate weekly status meetings/monthly review sessions Organize teamwork, create a balanced work schedule and ensure work is of high standards and delivered on time Flag any potential team issues to the line manager and be actively involved in finding a solution Review talent performance and drive constant performance improvement by working closely with talent manager and providing regular feedback on all talent  Highlight and resolve quality control issues with the network

 

Project & Account Management

Coordinate and ensure all parties follow the agreed workflows and manage them through the process Work alongside and support client’s Traffic Manager when briefing and tracking projects through to completion Ensure that there is clear division and allocation of workload among team members Ensure that trackers are updated at all times Monitor timelines and manage client expectations Monitor budget utilization and flag potential issues Monitor internal workflows and identify areas for improvement Advise line manager on resource gaps and flag potential issues Plan resources for large overseas projects and inform talent manager and line manager of new recruitment needs Work closely with talent manager in delivering recruitment briefs on time Ensure account delivers consistently against all contractual obligations including SLAs and KPIs  Identify bottle necks/pain points for the validation network, suggest resolution and advise Identify training requirements for team members to ensure their adherence to processes and workflow Plan, prepare and implement the induction of new starters Lead overseas projects for up to 3 weeks (2 – 3 times per year)

 

Finance Management

Quarterly planning Regular budget spend reports – monitor and analyse progression of spends  Flag important budget fluctuations, peaks to the Client and line manager and track spend progress Monthly financial reconciliation Ensure full compliance with all financial procedures and policies

 

Client Management

Co-ordinate between all relevant parties: Hogarth team, Client traffic and cross-functional teams and Validation network Set and manage client expectations for deliverables and timeframes Understand and work under the confidentiality policy Build strong, trusting relationships with all key client stakeholders

Requirements 

A minimum of 4 years Project Management/Traffic background in an ad agency or in-house creative department  Experience managing multi-market projects Experience working on global brands, ideally across all media, including print, interactive and film Demonstrable experience managing total creative workflow, i.e, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery Proven project management skills Self-driven, organized and have an eye for detail Proficient with technology and tools Ability to work effectively and collaboratively in high-pressure situations and tight time frames A hands-on, can do approach to solving problems Fluent written and spoken English and Mandarin  Must be able to travel as required, sometimes several weeks at a time

 

Hogarth Values

Heart & Soul: We love what we do. We bring energy and enthusiasm to all our work. Our will to succeed is what makes us different. We push boundaries, we are never satisfied and always want to find a better way. We don’t believe in the status quo.

Hands-on: We don’t wait around for things to happen. We get it done. We are pragmatic and don’t have an ego. We work hard. No shortcuts, no compromises. We do what it takes to get the job done to the highest standards.

Honesty: We are straightforward. We speak openly and clearly. We give direct messages. It’s not always easy, it’s sometimes uncomfortable, but it’s right thing to do. We operate with integrity and live up to our promises.

Happy family: We like each other and enojoy working together. We look out for our colleagues. We are an eclectic bunch. That’s good. We want to work with interesting people from many cultures. We demand great things of each other, but even when things are tough, we don’t lose perspective. And we never lose our sense of humour.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. lt is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

#LI-EG1 #hybrid#

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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