We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position OverviewThe purpose of this position is to provide coordination of care during the admission and transfer process. The goal of the position is to enhance the quality of patient care through innovative and cost-effective best practices. This position promotes multidisciplinary integration to ensure successful continuity of care.
Essential Job Functions Responsible for coordinating hospital admissions and transfersFacilitates conference calls between providers to coordinate continuity of careIdentify, resolve, and escalate issues, process deviations, and service failures to leadershipMaintain regulatory compliance with all state and federal regulatory agencies including, but not limited to, CMS Conditions of Participation, EMTALA, DNV, and HIPAAAdhere to all company and departmental values, policies, processes, and proceduresMaintain detailed and accurate documentation of all admissions, transfers, conference calls, and all other activities related to essential job functionsCommunicates accurately and timely with a multi-disciplinary team including but not limited to providers, nurses, administrators on-call, hospital leadership, partner facilities, and non-partner facilitiesEstablish good rapport and cooperative working relationships with partner transfer centers, non-partner transfer centers, and all other referral sourcesMaintain a positive, professional, and collaborative demeanor in all interactions (oral, telephone, written, and electronic)Provide superior customer service by listening, communicating empathetically and effectively in all interactions (oral, telephone, written, and electronic) Adapt to change with a willing and innovative spiritMeets all individual and departmental goals and quality standards as assignedSafeguard sensitive and confidential company information including patient PHI in remote work environmentApply clinical knowledge derived from education and experience as a foundation for gathering and reporting appropriate clinical data to ensure continuity of care Perform other duties as assigned Basic Qualifications 2 years hospital related or Emergency Room experience, requiredLVN or EMT, requiredHealthcare transfer center experience, preferredSuperior interpersonal skillsMaintain a high degree of professionalismAbility to manage multiple tasks simultaneouslyAssume personal responsibility for actions Possess a strong technical aptitudeDemonstrate a friendly and service-oriented demeanorStrong attention to detail, organizational skills and follow-through discipline requiredPosition requires fluency in English, written and oral communication Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQsSoftware Powered by iCIMS
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