The IPB Operations Strategy, Governance & Communications team is committed to shaping and executing the strategic vision for Operations. This vision is anchored on three core pillars: Business Process Re-engineering, Operations Modernization, and Business Transformation. 

As a Transformation Associate within the Operations team, you will play a crucial role in spearheading initiatives that aid in achieving the Target Organizational Structure, supporting Business Transformation, and modernizing processes and tools. This role provides a unique opportunity to either develop solutions for Operations or collaborate with our Technology partners by designing processes and requirements for Technology implementations.

Job Responsibilities:

Identify and solve business problems: Focus on improving processes, implementing technology solutions, and automating tasks to enhance efficiency. Analyze and design business processes: Ensure that automation targets the most effective processes for improvement. Collaborate with Technology and Project teams: Work together to utilize existing technology projects for scalable solutions. Manage and prioritize initiatives: Organize and prioritize projects based on stakeholder requests and business needs. Integrate strategic vision: Align operations across various departments like Credit, Onboarding, Tax, and Investment Operations with the overall strategy. Work with stakeholders: Define the scope, objectives, and deliverables of projects in collaboration with stakeholders. Develop automation tools: Create tools to automate parts or entire processes within Operations

Required qualifications, skills, and capabilities:

Proven experience in business analysis: Demonstrated ability to drive operational change effectively. Proficiency with intelligent automation tools: Skilled in using tools like Alteryx, Python, UI Path, Unqork, and Tableau. Strong communication skills: Ability to communicate effectively, with an inquisitive and quick-thinking nature. Proficiency in MS tools: Skilled in Excel, PowerPoint, Visio, and SharePoint. Understanding of business processes: Ability to align process improvements with strategic goals. Identify process weaknesses: Capable of pinpointing weaknesses to prioritize transformation initiatives. Experience with diverse teams: Skilled in managing multiple stakeholders and working with diverse groups