At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

 

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to provide support to define the business requirements across the end-to-end value chain to deliver improved outcomes for customers, employees, our partners, and Allianz. To ensure new products, processes, and functionalities are implemented and embedded successfully within the organisation.

About the role

Leading and driving product improvement opportunities to deliver improved outcomes for customer experience, frontline experience, and business efficiency and effectiveness. Leading engagement with business unit representatives in program initiation, governance, development, deployment, and building strong stakeholder relationships. Challenging the status quo to ensure the program is delivering a targeted customer experience model that can be leveraged across all channels. Supporting the delivery of programs and projects on time and on budget. Ensuring compliance with Allianz Australia Limited (AAL) project governance structures and other applicable internal and external risk, audit, and compliance frameworks.

 

About you

Significant experience in sales or distribution management processes and procedures across a variety of general insurance product lines. Proven capability to manage change through the initiation and promotion of organisational transformation, leveraging effective process, collaboration, and communication to foster commitment and participation. Demonstrated experience in managing complex and ambiguous issues, combined with the capability to lead strategic planning activities into commercial operationalisation. Proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends, and links that inform judgements and solutions. Ability to interpret and analyse complex information, extract meaningful insights, and evaluate options for decision making. Excellent verbal and written communication skills.

 

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

 

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers