Transformation Leader

THE OPPORTUNITY

Are you excited to elevate your career in continuous improvement? Are you energized by collaboration, creative problem-solving and steering transformational change? Then look no further than this opportunity to join J. Crew’s Continuous Improvement Team as a Transformation Leader!

Reporting directly to the Site Transformation Manager, you’ll collaborate across all levels of the organization to enhance and implement J. Crew’s transformation strategy at our Lynchburg, VA distribution center. Together, we’ll strengthen our army of problem solvers, streamline processes and catapult customer satisfaction to new heights!

KEY RESPONSIBILITIES

· Transformation Deployment: Collaborate with business leaders on change management processes for optimal team member engagement.

· Lean Coaching: Assess and address lean expertise gaps across the organization with guidance from seasoned transformation leaders.

· Co-facilitation of Events: Support the prep, execution, and follow-up of continuous improvement events, ensuring success through open communication and structured problem solving.

· Management for Daily Improvement (MDI): Coach operational huddles for daily, incremental improvement, advise on readiness boards, standard work, problem-solving methods, and issue escalation processes.

ESSENTIAL SKILLS

· Ability to collaborate and lead in a matrixed environment (dotted-line reporting).

· Medium proficiency in lean tools and techniques, including A3 Problem Solving, 6S, JIT, Kanban, and Six Sigma Methodology (DMAIC / DMADV).

· Strong communication, organization and conflict management skills to support the facilitation of continuous improvement events, including Strategic Planning, Value Stream Analysis (VSA), Rapid Improvement (RIE), and Kaizen.

· Action-oriented; takes on new opportunities with a sense of urgency and enthusiasm.

· Dynamic; exercises good judgment and can proactively manage up where appropriate.

· Accountable; establishes ambitious, measurable goals, monitors progress, and adjusts course as needed.

· Strong organizational skills for self and team.

· Strong written, verbal, and presentation skills.

QUALIFICATIONS

· Bachelor’s Degree with 1+ years' experience in a related field OR 3+ years’ experience without a degree required.

· Proven track record of utilizing critical thinking and analytical skills in a collaborative environment to deliver measurable results.

Location: Lynchburg, VA (On-site)

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.