Job Title: Transformation Solutions Architect
Department: Transformation Office
Location: United States
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Led by Co-Founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by High Tech.
Job Summary:
Transformation Solutions Architects support Acrisure’s Transformation Office by playing a key role partnering with business verticals and the overall enterprise by understanding their governance structure, business processes, and information systems. This role engineers and aligns current to future state process and system design with decisions regarding products and services, partners, OKRs, capabilities, and key IT initiatives. The primary focus is the business divisions, business operations, business analysis frameworks, and related networks that link these aspects of the enterprise together. The Solutions Architect works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and industry standard techniques. They will effectively partner with internal stakeholders in building strong trust relationships and provide the Transformation Office and Acrisure leadership with timely information for informed decision making.
Responsibilities:
Guide multiple geographies, divisions and leaders to an optimal process and technology model with exceptional change management application to support the organization
Collaborates closely with counterparts in the Transformation Office, Divisions, Operations, and IT to align process improvements to technical solutions
Develop a solutions architecture strategy based on a situational awareness of various business scenarios, stakeholders, and motivations
Apply a structured solutions engineering approach and methodology for capturing the key current and future state views of the enterprise
Capture the tactical and strategic business goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance
Document the primary business functions of the enterprise and distinguish between customer-facing, division-related, and information technology functions
Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes
Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units
Drive process improvement and scalable solutions that work across a complex ecosystem of business lines and verticals
Partner with the various PMO organizations to translate technical requirements to actionable business deliverables
Partner closely with Transformation Office Change Management & Communications team to help drive lasting change and keep stakeholders informed throughout the organization
Key Skills:
Intellectual curiosity with a passion for problem solving and building relationships
Proven ability to create rapport with and influence all levels of stakeholders
Strong interpersonal skills to effectively communicate complex technical concepts to non-technical stakeholders and collaborate with cross-functional teams including engineers, analysts, and business users
Capability to analyze complex data issues, identify root causes, and implement effective solutions to optimize performance
Problem-solving skills, with a strategic mindset and ability to think critically and analytically.
Ability to comfortably lead senior executives through difficult discussions and creatively drive consensus
Ability to understand business requirements and translate them into technical solutions, ensuring alignment with organizational goals and objectives.
Ability to apply solutions/process engineering best practices with a predisposition to produce fast, practical recommendations; ability to simplify the complex
Low ego, while being equally comfortable giving and receiving direction, leading, and contributing, driving executive conversations or supporting as necessary
High EQ with a strong ability to 'read the room' and adjust approach, facilitate change management tactics, and foster trust at levels of the organization
Ability to rapidly get to an '80/20' answer, and comfort tailoring the analytical approach as necessary given timelines
Education/Experience:
Bachelor’s degree (or higher) in Information Technology or related field and 5+ years of experience as a Solutions Architect or similar role, leading large process engineering transformational efforts
Demonstrated leadership experience and indirect team leadership of cross-functional resources
A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and capabilities, enabling technologies, and governance
Experience recognizing structural issues within the organization, functional interdependencies, and cross-silo redundancies
The ability to apply architectural principles to business solutions
The ability to assimilate and correlate disconnected documentation and articulate their collective relevance to the organization and to high-priority business issues
Experience using model-based representations that can be adjusted as required to collect, aggregate, or disaggregate complex and conflicting information about the business
The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
Extensive experience planning and deploying both business and IT initiatives
Experience modeling business processes using a variety of tools and techniques
Advanced user of MS Office, SharePoint, business process management, and business intelligence tools
Strong analytical and problem-solving skills with a high attention to detail
Familiarity with machine learning concepts and how they intersect with data governance
Experience collaborating with or leading U.S. insurance operations preferred
Project management experience preferred
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Acrisure is committed to making an impact on our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit www.Acrisure.com or learn more here.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure’s Human Resources Talent Department.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.