KPI Management

Handled large and multiple end-to-end transitions with different levels of complexity. Plans and schedule project deliverables, goals, milestones Has led projects in the past Experience in due diligence for transition, process mapping, business case creation, cost-benefit analysis, project planning, and implementation Strong focus on deliverables – do whatever it takes to meet timelines and quality of deliverables Create and maintain the project deliverables including but not limited to project plan, risk plan, resource management plan, weekly project status reports, communications plan, meeting minutes, actions/issues/decisions register Report program status and escalate risks & issues along with mitigation ideas Ensure benefits delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management

Relationship management

Works well with teams and promotes best practice sharing Successful partnering with business leaders to understand internal and external customer requirements Ability to closely partner with operations personnel (across geographies) on projects Ability to network with the entire Willis organization and get things done by building bridges

People management/ development

Inspires operational employees to create their own action plans and achieve results Aware of mindset and behavior challenges in an operational transformation

The Requirements:

Graduate in any field Project Management certifications preferred (Prince2 / PMP)

Skills:

Must be proficient in Advanced MS Office (Excel. Word, PowerPoint) Excellent  written & verbal communication A proactive approach and results-focused Should be comfortable in dealing with ambiguity and reach a best possible result Must be able to independently identify root causes, gather and analyze data to support hypotheses, and develop an actionable recommendation Must be willing and able to travel and work in multiple time zones

Knowledge/Experience:

5+ years of experience in a project management or transition management role Proven track record of running large projects Experience in the insurance/broking or financial services industry will be added advantage

WTW is an Equal Opportunity Employer