Position Overview:

Reporting to the Senior Director, Sales & Strategic Account Management and as an integral part of Questel’s Sales Team, this client-facing role will be responsible for generating new business leads, selling to, and maintaining client base, and meeting company-wide growth goals through increased revenues. 

Principal Duties & Responsibilities:

Price and quote client estimates in order to win new projects while maintaining standard profit margins 
Aggressively pursue new business opportunities via outbound outreach with both prospective and existing clients, by proactively identifying client needs and additional opportunities 
Accurately convey client demands and requests to the operations management team 
Research new avenues of business and leads in order to increase sales numbers 
Collaborate with marketing on ideas for conference attendance and promotional items 
Meet minimum first-year quota based on start date (pro-rated from 500k) and all quotas established thereafter 
Regularly report progress of clientele and sales team to the Vice President of Business Development 
Consult with team to follow up with customers and identify new qualified leads  
Maximize Questel’s share of client spend 
Actively develop client base through research, prospecting, lead generation, and referrals 
Understand key competitors and how our service offering can provide a superior experience to our clients 
Maintain sales records and contact management accurately, effectively, and in a timely manner 
Prepare and communicate project estimates, quotes, and proposals within a given timeframe 
Respond to inbound new sales inquiries in a timely and service-oriented manner 
Consult project managers for job details and project goals 
Build sustainable relationships with clients through open and interactive communication 
Provide an exceptional client experience through continuous contact and follow through 
Deliver onsite client and prospect presentations 
Act as back up to sales team members by answering sales inquiries, if needed 
Represent the company and its services at selected trade shows 
Responsible for setup, takedown, and maintenance of display and booth in exhibit halls 
Work on special projects and other duties as assigned by management 

Qualifications & Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Education & Experience:  Bachelor's degree required or any combination of education, experience and training which provides the following knowledge, skills, and abilities:
 

5+ years of sales experience required 
Legal sales experience a plus 
Legal translation sales experience a plus 
Exceptional presentation, interpersonal, problem-solving, and negotiation skills 
Solid understanding, knowledge, and skills in sales techniques and practices 
Leadership skills with the ability to influence, collaborate, lead teams and partners through the sales cycle 
Proficient in MS Office  
Able to qualify, identify, and clarify client needs through effective questioning and listening 
Able to analyze and synthesize information and evaluate external client needs as they correlate to company services 
Able to achieve or exceed sales quotes 
Able to maintain, strengthen, and develop client relationships 
Fluency in English required, fluency in a foreign language a plus  
Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected  

Supervision Received:

Supervision is provided by the Senior Director, Sales & Strategic Account Management

Supervision Exercised:

None

Physical/Sensory/Mental Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to individuals with disabilities to perform the essential functions.

Consistently standing and/or sitting Travel required - able to travel to client facilities and trade shows, including overnight stays Consistently operating a computer and other office productivity machinery Remembering names and details Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel's clients

Additional Requirements:

Verification of identity and criminal records check

Questel

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.