Summary See below for important information regarding this job. Responsibilities Incumbent will serve as a Transportation Assistant in the Transportation Office, performing Freight shipment and transportation support functions. Serves as point of contact between local packing and shipping functions, freight forwarders and carriers. Research transportation systems and other available resources to provide shipping information. Receives inquiries from customers worldwide regarding status of shipments, and/or incomplete shipments. Research, resolve, recommend, make determinations, and corrective actions. Maintains accountability records on all GBLs received and issued. Consult various regulatory guides pertaining to the report of survey, stock fund, and accounting for lost and damage property. Review and analyze shipping data, delivery of receipts, statements, and or other documents reflecting discrepancies, loss and damage incidents to shipments. Makes recommendations as to liability or non-liability of carrier or shipper. Requirements Conditions of Employment Qualifications To qualify for a Transportation Assistant your resume and supporting documentation must support: 1.Knowledge of governing documentation for domestic and/or foreign freight shipments in order to plan and arrange for shipments within established time frames. 2.Knowledge of special handling procedures for shipping commodities that have special characteristics such as those requiring refrigerated storage, signature service, special packing etc., to assure special handling requirements are met for air, water, land, and air. 3. Knowledge of the carrier industry, routing processes, specialized shipment needs and special handling requirements Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.