Ho Chi Minh City, 65, VN
3 days ago
Transportation Coordinator

Park Hyatt Saigon is the French mansion by the Opera House, asanctuary of peacein the middle of one of Asia’s most bustling cities.

Amongs 16 awards in the past 4 years, these marvellous achievementsareinspiring,acting as beacons of resilience and hospitality for both guests and our local communities:

2021 Best 500 Hotels in the World, Travel and Leisure

2020 Best Hotel Makeovers in Asia, Best of the Decade Awards, Smart Travel Asia

2019 The Top 100 Hotels in the World, Travel and Leisure

2019 The 10 Best City Hotels in Asia, Travel and Leisure

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality , continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to becomea landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, anddeeply focusedon the hotel’sfuture goals and position.

Currently, we are seeking an experiencedTransportation Coordinatorto join Park Hyatt Saigonto join and continue with us in our significant journey.

Job description:

As the Transportation coordinator, you will be responsible to provide an excellent and consistent level of service to your customers.Responsible for all related information and ensures efficient operation of hotel transportation and third party vehicles for both internal and external requests.Updates all information on restaurants, hotel facilities, emergency telephone numbers, places of interests and other miscellaneous information periodically.Provides excellent services to guests and internal customers as appropriate to maintains positive guest and colleague interactions with good working relationships.Be familiar with the hotel’s products and services and policies.Ensures that guest history records are accurately maintained.Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when requiredEnsures guest comments are channeled to Assistant Manager/Concierge Manager for follow up.Ensures speedy, accurate and efficient telephone and message service at all times.Ensures accurate information of special events and promotions inside and outside of the hotel.Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.Ensures accurate knowledge of hotels and the tourism in SaigonArrange Roster for Driver and Airport Representative and adjust when neededUnderstands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety.Attends training sessions and meetings as and when required.Carries out any other reasonable duties and responsibilities as assigned.

Benefit

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

International, professional and friendly 5-star working environmentFull training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)Learning and development opportunitiesAssociates Social Space (Designed by colleagues for colleagues) and Associate Social ActivitiesComplimentary 2 duty meals per working shift and team menu designed by our Chef twice per weekBe provided uniform and laundry serviceDiscount 50% for FB service at our restaurantsComplimentary accommodation at selected Hyatt properties worldwideFree parking at our associate parking area.

Park Hyatt Saigon is the French mansion by the Opera House, asanctuary of peacein the middle of one of Asia’s most bustling cities.

Amongs 16 awards in the past 4 years, these marvellous achievementsareinspiring,acting as beacons of resilience and hospitality for both guests and our local communities:

2021 Best 500 Hotels in the World, Travel and Leisure

2020 Best Hotel Makeovers in Asia, Best of the Decade Awards, Smart Travel Asia

2019 The Top 100 Hotels in the World, Travel and Leisure

2019 The 10 Best City Hotels in Asia, Travel and Leisure

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality , continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to becomea landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, anddeeply focusedon the hotel’sfuture goals and position.

Currently, we are seeking an experiencedTransportation Coordinatorto join Park Hyatt Saigonto join and continue with us in our significant journey.

Job description:

As the Transportation coordinator, you will be responsible to provide an excellent and consistent level of service to your customers.Responsible for all related information and ensures efficient operation of hotel transportation and third party vehicles for both internal and external requests.Updates all information on restaurants, hotel facilities, emergency telephone numbers, places of interests and other miscellaneous information periodically.Provides excellent services to guests and internal customers as appropriate to maintains positive guest and colleague interactions with good working relationships.Be familiar with the hotel’s products and services and policies.Ensures that guest history records are accurately maintained.Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when requiredEnsures guest comments are channeled to Assistant Manager/Concierge Manager for follow up.Ensures speedy, accurate and efficient telephone and message service at all times.Ensures accurate information of special events and promotions inside and outside of the hotel.Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.Ensures accurate knowledge of hotels and the tourism in SaigonArrange Roster for Driver and Airport Representative and adjust when neededUnderstands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety.Attends training sessions and meetings as and when required.Carries out any other reasonable duties and responsibilities as assigned.

Benefit

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

International, professional and friendly 5-star working environmentFull training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)Learning and development opportunitiesAssociates Social Space (Designed by colleagues for colleagues) and Associate Social ActivitiesComplimentary 2 duty meals per working shift and team menu designed by our Chef twice per weekBe provided uniform and laundry serviceDiscount 50% for FB service at our restaurantsComplimentary accommodation at selected Hyatt properties worldwideFree parking at our associate parking area.

Diploma/qualification in Hospitality, Tourism Management or relevant major.Minimum 2 years work experience preferably candidate with transportation coordinating experience.Good problem solving, organizational and interpersonal skills are a must.The position is for Vietnamese only.Diploma/qualification in Hospitality, Tourism Management or relevant major.Minimum 2 years work experience preferably candidate with transportation coordinating experience.Good problem solving, organizational and interpersonal skills are a must.The position is for Vietnamese only.
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