Why join us?
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
The Transportation Analyst will support parcel and freight managers by monitoring our Freight Auditor to ensure the best billing outcomes for our shipping. Works as a go-between with internal and external partners to resolve discrepancies. Attention to detail will be key to success in ensuring accurate billing and reporting overall costs and success to management.
About this opportunity
Manipulate data into understandable summaries to inform decisions
Monitor Freight bills for invoice errors and misbilling
Understanding business rules (audit and general ledger coding) as well as details related to the processing of the invoices, understand the reasons behind the coding to identify problems and resolve.
Work exceptions from Freight Audit and Pay provider to correct department coding errors on shipments
Interact with freight carriers (domestic and international), internal stakeholders, and third-party audit companies to resolve billing inquiries, errors, and/or process issues.
Partner with Finance team and assist with remittance inquires for payments
Provide estimated parcel and freight shipping costs to internal stakeholders
Assists with new transportation provider RFQs
Pulls ad hoc reports to validate historical shipping and inventory data
Builds and vets reports for business/operations users
Partner with 3PL warehouses to ensure all data is transmitting and shipping as expected
Partner with Vendor Management Team to improve provider compliance
Compile and monitor Key Performance Indicators (KPIs) to ensure the Freight Audit and Payment activity process is measured and improve results.
Collaborate with transportation operations teams to ensure the accuracy of freight rates, terms, and rules utilized by the third party to process and pay invoices, and to investigate any invoicing inquiries.
Basic Qualifications
Bachelor's degree (Finance, Logistics or Business/Analytics preferred)
Experience with third party freight auditor preferred
Experience reviewing LTL/Home Delivery/Parcel invoices
Ability to communicate effectively with internal and external stakeholders
Strong analytical skills, experience rating parcel and freight shipments for cost
Proficiency in Microsoft Excel
ERP system knowledge (NetSuite) a plus
SQL query experience a plus
Who We Hire?
Simply put, we hire everyone. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.