Job Title: Admin Support III Job Description Seeking an admin support specialist for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with various systems issues that arise in a warehouse and logistics environment. The ideal candidate will have experience in a high volume call center supporting multiple internal facing systems. The ideal candidate will also be solution oriented, calm, patient, and have a strong desire to help their colleagues. The ideal candidate will have experience in Collections, Escalations, has been a Truck driver who has customer service experience or someone with logistics coordinator experience. Employee Value Proposition: Lots of opportunity for growth beyond this position once converted full time. Competitive benefits and hybrid work schedule. Hard Skills -Call Center experience required; taking 60-80 calls per day -A Previous driver who now does customer service would be perfect for this role -Aptitude and ability to work in "the grey" These calls are not scripted and associate must be able to solve problems quickly -Deep diving each issue, use critical thinking, de-escalate and ultimately find a resolution -Ability to navigate multiple systems and tools to find a path to a solution -Adaptability as rules and processes can change often -Experience and successful in a performance driven role; heavy metrics driven role -Self sufficient Job Type This is a Contract-to-Hire position. Work Site This is a hybrid position requiring some days on-site in Tempe, Arizona and some days remote. Work Environment Hybrid - 3 days in office, 2 days WFH -Schedules: Friday - Tuesday (or) Saturday – Wednesday 9:30am-6pm MST About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.