Overview Quality Custom Distribution is searching for a Transportation Supervisor to support our team over at our Riverside Location JOB SUMMARY: This individual will supervise day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded. When would you work? + Your Shift: Day shift 5 days/week, some overtime. Schedule will be discussed during the in-person interview. Benefits + Salary starts at 65K yearly. + Competitive salary and benefits, plus this position is bonus eligible. + Weekly Pay, benefits after your first 30 days + Paid Training + Opportunity for advancement What are we looking for in a strong Transportation Supervisor? Good leadership skills, personable/good communication skills, strong relationship builder, multi-tasker, coach, fair and consistent management style, strong computer skills (Microsoft Office), ability to use various platforms for information management (handheld scanners, phones, electronic log devices, etc.). Experience with Omnitracs and/or Samsara a plus. + Seeking candidates that have prior CDL A Delivery Driving experience with-in the food industry. + Experience using Warehouse management systems + have the ability to coach, train, and handle day to day disputes + Be punctual, on time, and understand and align with our creed and values + No employment gaps with-in the last year and have 5 years of recent employment history. + Food distribution or similar distribution experience preferred. + CDL license a plus, but not required. + Excel savvy and systems savvy experience preferred. Responsibilities ESSENTIAL FUNCTIONS: + Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%) + Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%) + Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%) + Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%) + Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%) + Update reports on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%) + Performs other related and assigned duties as necessary. LEADERSHIP/MANAGEMENT RESPONIBILITY Supervises up to 50 or more employees, including hourly staff. Oversees operations with significant impact on QCD customer relations. PERFORMANCE CATEGORIES + Budget + Driver performance, including hourly off-load rate, on-time delivery, and reliability + Customer and vendor relationships + DOT compliance + Teamwork within the department and across departments + Customer satisfaction + Safety of employees + Safety of facility and transportation equipment + AIB rating Qualifications MINIMUM QUALIFICATIONS: Education and experience equivalent to: Education/Certification: Bachelor’s degree in management, business, or psychology from an accredited college or university a plus, but is not required. Experience: 3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities.. Knowledge, Skills and Abilities Knowledge of (B/basic; J/journey; E/expert): + DOT regulations, policies, and procedures (J) + Labor contracts and labor union environment (J) + On-board computer systems (J) + Relevant safety policies, practices and procedures (J) + Management/supervisory concepts and techniques (B) + Project management concepts and techniques (B) + Budgetary concepts and procedures (B) + PC word-processing/spreadsheet software applications (B) + Scheduling and routing (B) + Computer-based routing systems (B) + Shipment and distribution of food or allied products (B) + Regional geography and customer locations (B) Skill and ability to: + Supervise a diverse workforce of up to 75 employees + Resolve and report delivery issues between drivers and customers; other customer service issues + Supervise and motivate employees in a team-based environment + Interpret transportation operations anomalies and identify appropriate solutions + Prepare administrative and technical documents and reports + Work effectively in a general business environment, with a focus on high levels of quality and customer service + Travel via airplane and drive an automobile + Act in accordance with GSF’s Values and Creed LocationUS-MO-Riverside Job ID 2024-20445 Category Supervisor-Distribution