Möchtest du deine Deutschkenntnisse nutzen, um Reisenden dabei zu helfen, die Welt zu erkunden?

 

Join our team as a Travel Agent with proficiency in both German and English! 

As part of our team, you will be the primary point of contact for various tasks, including: Engaging with clients through phone calls, emails, or chat services;Handling inquiries, reservations, changes to itineraries, and payments; Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences; Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns; Using booking systems and software to secure holidays and manage clients travel plans; Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise. 

 

The key qualities we’re looking for:  

Excellent German language skills in both speaking and writing (B2 proficiency or higher); Basic to intermediate English language skills (at least B1 level); Communication and customer-service skills; Knowledge of Microsoft Office Applications; Prior work experience in customer service or a related field (recommended, but not mandatory); Team player with a collaborative mindset and the ability to work with others towards common goals; Creative problem solver with an out-of-the-box approach; Attention to detail.

You will work with the Travel Agent team from our location in Iasi and you will benefit from a 6-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients. 

 

What we offer:

Attractive salary;Permanent contract;On-site work model;Full-time position with possible shifts, including evenings and weekends, depending on operational needs.Good opportunities to develop a professional career;Work in a dynamic international environment;Newly refurbished attractive open-plan office space in Palas, Iasi;Access to comprehensive learning, training, and development via our extensive Global learning platform;Opportunity to apply for external professional training and courses that can be co-financed by Conduent;Global Company, working in an international diverse and inclusive environment.

And our attractive extras for all our Associates:

Private medical insurance coverage;Free access to the Bookster library;Card Partener Program; Meal tickets;Referral bonuses for new hires recommended by you.