_Would you like to use your Italian and English language skills to assist travelers in exploring the world?_ **_Join our ︁︀​︂︃︃​︉︆​︆︄team as a Travel Agent with proficiency in Italian and English!_** + As part of our team, you will be the primary point of contact for various tasks, including: + Engaging with clients through phone calls, emails, or chat services; + Handling inquiries, reservations, changes to itineraries, and payments; + Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences; + Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns; + Using booking systems and software to secure holidays and manage clients travel plans; + Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise. **_The key qualities we’re looking for: _** + Excellent Italian and English language skills in both speaking and writing (B2 proficiency or higher); + Communication and customer-service skills; + Knowledge of Microsoft Office Applications; + Prior work experience in customer service or a related field (recommended, but not mandatory); + Team player with a collaborative mindset and the ability to work with others towards common goals; + Creative problem solver with an out-of-the-box approach; + Attention to detail. **_You will work with the Travel Agent team from our location in Iasi and you will benefit from a 6-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients._** **_What we offer:_** + Attractive salary; + Permanent contract; + On-site work model; + Full-time position with possible shifts, including evenings and weekends, depending on operational needs. + Good opportunities to develop a professional career; + Work in a dynamic international environment; + Newly refurbished attractive open-plan office space in Palas, Iasi; + Access to comprehensive learning, training, and development via our extensive Global learning platform; + Opportunity to apply for external professional training and courses that can be co-financed by Conduent; + Global Company, working in an international diverse and inclusive environment. And our attractive extras for all our Associates: + Private medical insurance coverage; + Free access to the Bookster library; + Card Partener Program; + Meal tickets; + Referral bonuses for new hires recommended by you. **_Why Join Us?_** + **_Innovative Work Environment:_** _Be part of a team that values creativity and fosters an environment where your ideas can flourish._ + **_Career Growth Opportunities:_** _We invest in our team's development, providing avenues for career progression and skill enhancement._ + **_Impactful Contributions:_** _Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization._ + **_Recognition as a Most Loved Workplace®: _** _Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers._ + **_Internal Talent Development: _** _Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool._ + **_Long-Term Career Building: _** _Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make._ **_Join our international Travel Agent team. Apply now!_**