With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Job Summary

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The Travel and Expense Manager oversees a team for T&E system related questions and is responsible for the overall health and support for employee, fuel, and maintenance card programs. The Travel and Expense Manager will lead our T&E process from expense report entry to payment, ensuring our policy is equitably applied. This role demands attention to detail, the ability to problem solve for technical issues, and superior customer service skills. In addition, vendor management, executive reporting, and presentation skills are required.

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Job Duties and Responsibilities

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Oversight and duties include but are not limited to:

\n\nSetup and Support of users within the Travel & Expense system (Concur) \nLeading Policy and Concur Training for new users\nConducting expense report Audits to ensure submissions comply with company policy, are coded accurately, and are supported by appropriate documentation.\nIssuing Corporate Credit Cards and supporting change requests\nProviding reporting as requested for Accounting, field leadership, etc.\nManaging travel vendors and driving compliance\nOnboarding new employees and acquisitions with specialized training \nSpecial projects and other duties as assigned\n\n

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Knowledge and Skills

\n\nHigh level of customer service and support\nStrong problem-solving skills with acute attention to detail and ability to prioritize requests\nAdept at training large groups and presenting to executives\nKnowledgeable and skilled in proper accounting principles, practices, and procedures\nProficiency in MS Office (Excel, Word, Outlook)\nProfessional written and verbal communication skills\nAbility to work both independently and in a team setting\nFlexible and adaptable in a fast-paced and changing environment\nSelf-motivated, proactive, detailed oriented and a team player\n\n

\n Requirements

Education and Experience

\n\nAssociate’s Degree in Finance, Business, Accounting or relevant field preferred\nExperience with Travel & Expense system and Employee Corporate Credit Card Management program\nExperience with Concur for Travel & Expense\n\n

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Certifications or Licenses

\n\nConcur Expense Configuration a plus\n\n

Reporting Relationships

\n\nTitle of Supervisor: Vice President of Digital Support Services\nTitle of Direct Reports: Travel and Expense Administrators\n\n

Travel Requirements

\n\nN/A\n\n

Unique Working Conditions or Physical Demands

\n\nTypical office environment\nOccasional overtime may be required.\n\n

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PHYSICAL DEMANDS

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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While performing the duties of this job, the employee is regularly required to stand and to reach above shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data to information system; and talk or hear in order to gather and provide

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.