Do you love thinking analytically? In this role, you can use your financial knowledge and analytical skills to ensure the financial health of UFP's companies.

Job Summary

The Travel & Expense Manager is responsible for establishing, leading and monitoring UFP’s corporate travel and expense programs, including preferred travel vendors, travel systems and services, and expense report vendors and partners. They will collaborate with employees, affiliated companies and other key stakeholders for strategy and further adoption and growth of the programs. They will manage and lead the T&E team. The Travel & Expense Manager will also deliver timely reporting of travel metrics and spend.

Location: Must office out of our Grand Rapids, MI location

Principle Duties and Responsibilities

Lead and manage UFP’s corporate travel and expense programs and policies, including preferred travel vendors, travel management company, expense management partner, and any future T&E related programs.

Responsible for executing the strategy across the company for Travel & Expense.

Educate users to advance familiarity with travel and expense reporting and reimbursement policies and procedures:

Share employee training materials and provide training tools to ensure employees are adequately trained and aware of the resources available.

Provide training, assisting others in understanding our travel management and expense related processes.

Lead the implementation, communication, and training for all programs.

Develop dashboard for travel and expense metrics. Deliver reporting and analysis to support leaders in managing travel and expense budgets and achieving goals.

Research, analyze, and resolve internal customer service issues related to travel and expense management.

Support month-end and quarter-end close for T&E activity

Analyze data to identify opportunities for cost savings and process improvements.

Proactively implement changes to improve and enhance the travel and expense management program.

Communicate with external vendors to obtain maximized service and cost savings.

Develop, maintain, and administer a Global Travel & Expense Policy

Implement processes and reporting to drive policy compliance.

Provide Administrator duties for Travel & Expense systems including system maintenance, configuration and updates.

Oversee the timely and accurate processing of employee expense claims by the T&E team from receipt to payment.

Qualifications

Minimum of 4 years of experience in corporate travel management or similar role.

Minimum 2 years of team management experience

Strong knowledge of industry leading travel and expense

Proficiency in corporate card program trends and best practices.

Experience with the design and implementation of corporate travel and expense programs.

Proven track record of achieving travel category savings via sourcing, demand management and / or policy compliance.

Excellent negotiation skills with the ability to manage and develop supplier relationships.

Top level customer service and communications skills.

Strong leadership, project management, and organization skills.

Demonstrated ability to influence and lead others while also working independently in a fast-paced work environment.

Excellent judgment with ability to maintain high degree of confidentiality as it relates to sensitive financial transactions.

Bachelor’s degree preferred

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The Company is an Equal Opportunity Employer.