Summary This position is located at: Miami, Florida - Morale, Welfare, and Recreation Leisure Travel Services Info/Ticketing/Registration. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. This is a "Flexible" position (0-40 hours) with no eligibility to participate in the NAF Employee Benefits Plans. Responsibilities Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodations required for tours, sporting events, theaters and special events. Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local service or information. Maintains brochures, price listings and related information for customer use. Receives payment, issues receipts and documents business transactions. Performs related administrative support duties. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Qualification Requirements are: Experience which involved dealing with the general public and performing financial transactions. Applicants meeting the following will be considered Highly Preferred: Possess demonstrated experience and knowledge in booking travel arrangements with airlines, hotels, car rentals, and cruise lines over the phone or online Possess at least one (1) year of experience using computer programs, point-of-sale (POS) systems, or reservation system? ***Applicants that meet the Highly Preferred criteria will be referred to management for consideration first. All others will be referred if management does not make a selection from the Highly Preferred list**** Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is Local. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1:00 PM CST by 01/22/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Incentives and Bonuses Incentives will not be paid. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.