Estee Lauder Companies is looking for its next Sales and Education Executive for Travel Retail Americas: MAC The position will be based in Miami, Florida. **Description** The resource will be inserted into the Sales team and will support the National Key Account team in daily activities such as: customer portfolio management and management of internal communication flows with other company functions (Brand, Artist, Sales Analyst). Specifically, the resource will be responsible for: ⁃ Preparation and maintenance of files for new product launches ⁃ Monitoring of launch trends and entry of new orders ⁃ Monitoring of trade and sell⁃out activities ⁃ Support and collaboration with Marketing and Artist & Coach in defining and implementing ad hoc promotional activities for individual customers ⁃ Back office activities (returns management, order entry, stock check, ...) ⁃ Analysis, reporting and planning activities **Qualifications** ⁃ Minimum previous experience in commercial contexts ⁃ Data analysis skills ⁃ Excellent knowledge of Excel ⁃ Excellent knowledge of Power Point ⁃ Relationship and teamwork skills ⁃ Excellent organizational and problem solving skills ⁃ SAP knowledge will be considered a plus Job requirements: + Flexibility to travel four days per week – most weeks. + Valid driving license/easy access to major International airport + Multi-site retail field sales management expertise + Successful track record in achievement of area sales results + Multi-site people management/influencing skills/employee relations/presentation/negotiation experience + High level of emotional intelligence to best manage diverse workforce/maximize business relationships + Numeracy and commercial expertise Job Desciption: + **Retail Management** + Agree with the Area Sales and Operations Manager (ASOM) retail sales targets for the area and break down to store level + Prepare and conduct productive in store visits: + Recommend and get approval from ASOM of monthly journey plans to reflect business priorities and opportunities + Ensure complete awareness of stores/airports developments and trends, competition activities, PAX + Report any relevant insight to ASOM and recommend relevant adjustments to targets, in store design and VM + Use retail reports to discuss, review and manage door performance vs targets + Analyze performance against KPIs, including: + % mix of business + Individual Personal Targets + Average Unit Sale + Total Daily Sales + Brand performance –v- store performance + Set up relevant activity planners, weekly and daily targets where required, incentives and any other KPIs to achieve set targets. + **Management of Beauty Advisors** + Recruit, motivate, lead and manage the Beauty Advisors on Estee Lauder Companies payroll including all people management/employee relations/payroll/commission calculations. + OR, when on Retailer Payroll, to approve final interviews, manage team through influencing and encouragement. + Use PDP process to set clear objectives, motivate and manage performance/career aspirations + Manage Employee Relations issues with support of Travel Retail, Human Resources and Local Affiliate's Human resources. + Use HR tools for speedy performance management/records of conversations. + Motivate team through regular team communications/meetings. + Work with TR HR on sales compensation structures to ensure maximum motivation –v- ROI. + **Education** + Follow through the Education Seminars conducted by the Education team by coaching in-store at every visit, ensuring that new skills, knowledge and techniques are embraced and implemented to a high standard. + **Visual Merchandising** + Coach and motive the team to achieve KPIs/retail sales targets + Liaise with in store retail partners to get the support when required and identify any opportunity to drive retail further