Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkCharlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryUnder the supervision of the Clinical Manager of Outpatient Behavioral Health performs a wide variety of psychiatric triage telephone crisis intervention assessment of clinical need and completion of comprehensive assignmentsJob ResponsibilitiesEssential functions are those tasks duties and responsibilities that comprise the means of accomplishing the jobs purpose and objectives Essential functions are critical or fundamental to the performance of the job They are the major function for which the person in the job is held accountable Following are the essential functions of the job along with the corresponding performance standardsReceives all telephone referrals from patients and providers Provides clinical mental health telephone triage for calls and assignment to appropriate program and level of careConducts scheduled and walk in comprehensive admission assessments with patients that include the collection of psychiatric family medical substance abuse development social work and school history through face to face clinical interviews of individuals families or guardians The comprehensive assessment incorporates results of clinical assessment tools and prior psychiatricmedical recordsPreliminary clinical multi axial diagnostic impressions utilizing the Diagnostic Statistical Manual for Psychiatric DisordersICD at the time of each comprehensive assessment and treatment planDictatedwritten documentation of comprehensive assessments treatment plans progress notes and case management collateral contacts that meet established Joint Commission state regulatory and corporate compliance criteriaInsure through benefit eligibility verification that behavioral health managed care insurance for each patient is individually managed to minimize loss of revenueUtilizing the Meditech System schedules patients into Meditech in agreed upon time slotsCollects and organizes data as assigned related to Charlotte Hungerford Process Improvement Measures patient surveys and projects assigned by the Clinical Manager or Administrative DirectorAppropriately keeps all records organized and maintained as outlined by Clinical Manager and Administrative DirectorProvides all assigned clinical and administrative support for clinicians to meet the case management needs of patients while assisting clinicians with tasks that enhance clinical productivityInteracts with patients and their family members present for outpatient mental health treatment in a manner that engages family in services and embodies principles of recoveryAttends all required safety training programs and can describe his or her responsibilities related to general safety departmentservice safety and specific job related hazards Follows the home and community services division exposure control plansblood borne and airborne pathogensPromotes effective working relations and works effectively as part of a departmentunit team inter and intradepartmental to facilitate the departmentsunits ability to meet its goals and objectivesDisplays and upholds CHH core values of excellence safety caring and integrity Consistently demonstrates caring for patients for one another and for the organization they are part of and contributes to building trust pride and camaraderieWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkCharlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryUnder the supervision of the Clinical Manager of Outpatient Behavioral Health performs a wide variety of psychiatric triage telephone crisis intervention assessment of clinical need and completion of comprehensive assignmentsJob ResponsibilitiesEssential functions are those tasks duties and responsibilities that comprise the means of accomplishing the jobs purpose and objectives Essential functions are critical or fundamental to the performance of the job They are the major function for which the person in the job is held accountable Following are the essential functions of the job along with the corresponding performance standardsReceives all telephone referrals from patients and providers Provides clinical mental health telephone triage for calls and assignment to appropriate program and level of careConducts scheduled and walk in comprehensive admission assessments with patients that include the collection of psychiatric family medical substance abuse development social work and school history through face to face clinical interviews of individuals families or guardians The comprehensive assessment incorporates results of clinical assessment tools and prior psychiatricmedical recordsPreliminary clinical multi axial diagnostic impressions utilizing the Diagnostic Statistical Manual for Psychiatric DisordersICD at the time of each comprehensive assessment and treatment planDictatedwritten documentation of comprehensive assessments treatment plans progress notes and case management collateral contacts that meet established Joint Commission state regulatory and corporate compliance criteriaInsure through benefit eligibility verification that behavioral health managed care insurance for each patient is individually managed to minimize loss of revenueUtilizing the Meditech System schedules patients into Meditech in agreed upon time slotsCollects and organizes data as assigned related to Charlotte Hungerford Process Improvement Measures patient surveys and projects assigned by the Clinical Manager or Administrative DirectorAppropriately keeps all records organized and maintained as outlined by Clinical Manager and Administrative DirectorProvides all assigned clinical and administrative support for clinicians to meet the case management needs of patients while assisting clinicians with tasks that enhance clinical productivityInteracts with patients and their family members present for outpatient mental health treatment in a manner that engages family in services and embodies principles of recoveryAttends all required safety training programs and can describe his or her responsibilities related to general safety departmentservice safety and specific job related hazards Follows the home and community services division exposure control plansblood borne and airborne pathogensPromotes effective working relations and works effectively as part of a departmentunit team inter and intradepartmental to facilitate the departmentsunits ability to meet its goals and objectivesDisplays and upholds CHH core values of excellence safety caring and integrity Consistently demonstrates caring for patients for one another and for the organization they are part of and contributes to building trust pride and camaraderieQualificationsMasters degree in Social Work Marriage and Family Therapy or CounselingMust be eligible to sit for and pass licensure exam within two and a half years of positionTwo years clinical experience in a psychiatric settingAs a Hartford HealthCare entity Charlotte Hungerford Hospital provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programsStress free commute free parking and no shuttlesStaff kitchenIndividual offices for full time clinicians With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentQualificationsMasters degree in Social Work Marriage and Family Therapy or CounselingMust be eligible to sit for and pass licensure exam within two and a half years of positionTwo years clinical experience in a psychiatric settingAs a Hartford HealthCare entity Charlotte Hungerford Hospital provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programsStress free commute free parking and no shuttlesStaff kitchenIndividual offices for full time clinicians With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment