Philadelphia, PA, USA
404 days ago
Trial Interactive Quality Assurance Intern

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Administrative Intern

SUMMARY:

The position of QA Intern supports the QA team by tracking, investigating, and reporting sales information; resolving client issues. A successful candidate will have experience with calendar management, creating reports in Excel, and assisting with administrative sales support.

DESCRIPTION

• Maintains accounting database by updating invoice payment information, and processing credit card payments as needed.

• Updates managers by consolidating, analyzing, and forwarding daily action summaries.

• Resolves invoicing problems by investigating data and history; identifying actions to take; notifying managers and customers.

• Records data and submits forms to capture sales information, pricing information, and request demos.

• Provides sales vs. projection results by preparing and forwarding sales tracking reports.

• Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.

• Assists in preparation of sales presentations by compiling data; developing presentation formats and materials.

• Client relationship management through various projects.

• Tracks expenses, creates and manages sales reports, and submits for reimbursement.

• Arranges travel and reserves restaurants for client meetings.

• Assists with other special projects as needed.

REQUIRED SKILLS:

• Superior written and spoken communication skills in English

• Previous working experience in an office / high tech environment

• Familiarity and ability to communicate issues related to web technologies, desktop publishing software, database and network environments, etc.

• Good analytical skills needed to project revenues, monitor budgets and other necessary calculations

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service

About Us:

For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support  services,  including  translation,  interpretation,  multicultural  marketing,  website globalization, subtitling, voiceovers, staffing  services,  e-learning  and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

With annual revenues of over $705 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

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