At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Truck Dispatcher Department: Traffic FLSA: Non-Exempt General Function: Assigns loads to drivers accurately and timely. Uses all resources available to cover loads and successfully service stores. Investigate shortages and delivery problems and implements solutions. Core Competencies + Partnerships + Growth mindset + Results oriented + Customer focused + Professionalism Reporting Relations: Accountable and Reports to: Director, Transportation Logistics Positions that Report to you: None Primary Duties and Responsibilities: + Calls drivers to bid or assign loads based on seniority. 75% + Creates loads for backhauls and direct store deliveries, coordinates with dispatch sheet in routing and distributes to appropriate department. 5% + Releases orders to grocery and perishable warehouses for product selection. 5% + Receives calls from stores regarding deliveries. 5% + Contacts store if problems with a delivery. 5% + Investigates shorts and longs on shipments and corrects problems. 5% + Reports to work when scheduled and on time. 5% Secondary Responsibilities: + Maintains attendance reports. + Performs other job related duties and special projects as required. Knowledge, Skills, Abilities, and Worker Characteristics: + Must have the ability solve logical problems; several abstract and concrete, variables. + Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. + Must possess the ability to copy data from one record to another; make appointments; interpret written work instructions; interview to obtain basic information; and have increased contact with people. Education and Experience: + High School or equivalent experience. + Basic computer knowledge preferred. + 1 year of related work experience preferred. Supervisory Responsibilities (Direct Reports): None Physical Requirements: + Must be physically able to perform sedentary work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. + Visual requirements include clarity of vision at distance of 20 inches or less, with or without correction. + Must be able to perform the following physical activities: Fingering, talking, hearing, and repetitive motions. Working Conditions: The duties of this position are performed in an office environment. There is constant pressure to meet deadlines and handle multiple projects in a day. Equipment Used to Perform Job: PC with Excel, Access, Outlook, Manhattan, Prospero, Telephone, and copier. Financial Responsibility None Contacts: Has daily contact with store personnel. Has occasional contact with the public. Confidentiality: Has access to confidential information including unlisted phone numbers of drivers, special deliveries, invoices. Are you ready to smile, apply today.