Job Summary

Job Description

What is the Opportunity?

Join our growing team! As Trust Administrator, RBC Royal Trust (RT), you will provide timely and accurate support to our valued clients in respect to all aspects of trust administration. You will effectively administer trust accounts and assist with client queries while maintaining high standards of client service, quality control and operational efficiency. By joining Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live.  We are a team committed to helping clients achieve peace of mind now and for the future. For more information, please visit: https://www.rbcwealthmanagement.com/en-ca/royal-trust

What will you do?

Assist Officers in all administrative functionsEnsure all account information on internal systems is up-to-date, complete, and accurateMaintain all written, verbal and electronic communication as required with internal and external contactsInvestigate all inquiries and administrative errors and refer more complex issues to the Senior OfficerUnderstand and follow all RBC processes and policies as requiredPromptly respond to client calls in the absence of the Trust Officer, addressing client inquiries in a professional manner

What do you need to succeed?

Must Have

Minimum of one year of experience in the Financial Services industryPost-secondary education in a related fieldIntermediate to advanced Excel and Word skillsExcellent interpersonal and communication skills (written/verbal) and ability to deal with sensitive and difficult client situations in a professional mannerStrong organizational skills, high attention to detail and solid follow-through capabilitiesStrong teamwork and relationship building skills, as success is dependent on working in co-operation with others

 Nice to Have

STEP CETA1: Foundations & Trust Administration or currently enrolled in any CSI or STEP Estate & Trust related coursesCanadian Securities Course

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilities   

WMRT

Job Skills

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-11-26

Application Deadline:

2025-03-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.