Trust Vendor Analyst The Vendor Management analyst is responsible for executing various aspects of Comerica's Third-Party Risk Management (TPRM) framework for critical vendors within Comerica Trust. This may include activities such as cyclical assessments, SLA monitoring, KPI creation and monitoring, release schedule coordination and monitoring, custom development Statement of Work creation and tracking, etc. The individual will work closely with application/vendor owners within Trust and other divisions to help monitor all aspects of the vendor activities to ensure to the vendor delivers products and services that align with Comerica's vision, meet market needs, expectations, and standards. The individual will also be responsible for other key components of Comerica's application and vendor management activities such as User Access Reviews, Access Management, Audit Responses, Vendor Relationship, and other items as necessary in maintaining the application with the company's standards for vendor and application management. Position Responsibilities: * Understand the product strategy and roadmap for all critical vendors and their applications within Comerica Trust. * Collaborate with internal stakeholders to build relationships and maintain awareness of required Third Party Risk Management (TPRM) activities. * Working with the application/vendor owner to complete cyclical TPRM activities within the assigned vendor management system. * Collect and evaluate vendor supplied documentation for adherence with Comerica TPRM guidelines. * Conduct and document cyclical business reviews with vendors and Comerica stakeholders to ensure overall compliance with Comerica TPRM guidelines. * Work with the application owner to write the business case for strategic investment and gain internal approval. * Work with the application owner to write product requirements documents and the creation of the Statement of Work. * Track final outcomes of releases/enhancements/patches to ensure objectives have been met. Where a shortfall exists, working to document the gap and create accountability with the vendor for overall remediation. * Track and report contracted Service Level Agreements (SLA) and Key Performance Indicators (KPI) to Comerica Trust Leadership and the assigned application/vendor owner. * Collecting and collating feedback from internal and external customers to provide to the application/vendor manager. * Tracking of scheduled product/enhancement/patch releases and working with the assigned application/vendor owner to coordinate and document testing activities. * Facilitate additional training within Comerica Trust for application/vendor owners to maintain awareness of TPRM program responsibilities. * Work with application/vendor owners and/or Comerica centralized training teams to develop and deliver training to stakeholders on new application/vendor capabilities. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled