TSIB Director of Claims
turner
Position Description: Manage team of claims professionals and oversee expansive portfolio of clients’ large, high exposure, and complex claims including but not limited to general liability, builders’ risk, professional liability, pollution and workers’ compensation claims within assigned region.
Essential Duties & Key Responsibilities:
Manage complex and high exposure insurable claims across all lines of business including but not limited to general liability, builders’ risk, professional liability, pollution and workers’ compensation claims. Provide direction of work, assign claims, and serve as regional escalation point for Claims Manager and Analysts. Lead investigation of high-risk claims, gather data, prepare claim submission, and identify potentially fraudulent claims. Analyze loss data and make recommendations for claim settlement and reserves to client leadership. Oversee settlement of claims up to permitted settlement authority. Lead and strategize litigation oversight, strategy, and direction with clients’ leadership and Legal department. Review legal strategy and documents produced for litigation and mediation statements. Attend trials, mediations, and arbitrations as required. Actively participate in and provide thorough and reliable guidance to Claims Managers for crisis response within assigned region and assigned clients. Participate in and advise on clients’ safety, environmental, operations, and/or legal meetings. Prepare Executive Summaries for complex and significant claims. Organize meetings with financial and project leaders to review claims on quarterly report. Lead claim review process with insurers. Ensure compliance of claim handling protocols, and assess and set reserves, and settlement authority range. Participate in domestic and international risk and/or claim related projects with cross-functional teams. Participate in content development and facilitation for claims related training for stakeholders. Deliver timely performance feedback for team and execute and contribute to performance appraisals during annual performance cycle. Other activities, duties, and responsibilities as assigned.
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