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Position Summary: 

This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures, and steps of service during the hours designated as ‘Twilight’

Primary Duties and Responsibilities: includes but not limited to:

Responsible for the handling of payment in cash outlets, per established check tendering proceduresClears glassware, ashtrays and debris in assigned pit areaConsistently applies knowledge of all legal beverage service guidelines

Secondary Duties and Responsibilities:

Maintains a clean and sanitary work environment, according to department policies and proceduresAdvises and assists guests in beverage selections

Minimum Education and Qualifications:

Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job

Competencies:  Incumbent will master the following competencies while in this position:

Good written and verbal communication skillsStrong organizational and multi-tasking skillsExcellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniquesKnowledge of drinks and recipes and ability to use endorsements at appropriate service opportunitiesSkills in proper tray preparation and handlingProficiency in ordering beverages utilizing the proper established call orderAbility to adapt to new industry technologyExcellent knowledge of the overall property and gaming floorExcellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Training Requirements:

Outlet-specific standard operating proceduresSMART alcohol awarenessEstablished Beverage Server training and shadowing program

Physical Demands and Work Environment:

Must be able to stand and walk large areas for an entire shiftMust be able to bend and lift full beverage trays of up to 25 lbs.Must be able to work in a fast paced environment with frequent interruptionsMust be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.