HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Job Description: We are seeking an experienced Quality Analyst with expertise in conducting User Acceptance Testing (UAT) for a complex web-based application integrated with multiple third-party systems. This role involves hands-on support for UAT through comprehensive test management, test case creation, defect tracking, and data validation. The Quality Analyst will leverage tools such as Azure DevOps for test management and KACE for defect tracking and other associated tools. A strong understanding of UAT methodologies, data privacy, and security testing processes is essential. Job Responsibilities: + Coordinate and conduct comprehensive User Acceptance Testing (UAT) for a complex, multi-system integrated application. + Collaborate with cross-functional teams to design, develop, and execute realistic UAT test cases based on detailed functional requirements and system interactions. + Manage UAT activities using Azure DevOps for test case management, execution tracking, and stakeholder reporting, ensuring clear documentation and traceability. + Track, document, and prioritize defects using KACE, working closely with development teams to ensure effective resolution based on business impact. + Conduct data validation testing involving sensitive data (PII) and perform manual security assessments to identify vulnerabilities. + Apply UAT methodologies to maintain process quality and consistency, proposing improvements to UAT processes and workflows. + Communicate test results, key insights, and risk assessments to stakeholders, supporting alignment with UAT goals and application readiness. Required Skills & Competencies: + Bachelor’s degree in Computer Science, Information Technology, or a related field. + Minimum of 9+ years of experience as a Quality Analyst, with a focus on User Acceptance Testing (UAT) in complex, multi-system environments. + Strong organizational and analytical abilities, with a proven capacity for synthesizing requirements into meaningful UAT scenarios. + Demonstrated experience using Azure DevOps for end-to-end test management and KACE for robust defect tracking. + Hands-on experience in data validation testing, particularly with PII, and familiarity with industry best practices in data privacy and security testing. + Understanding of Non-Functional requirements; knowledge of NeoLoad for performance testing is advantageous. + Skilled in applying UAT methodologies and driving process enhancements to optimize testing efficiency and coverage. + Clear and effective communicator, capable of documenting and presenting UAT findings and collaborating with both technical and business stakeholders. + Detail-oriented with a commitment to quality and accuracy, aligning UAT outcomes with overall business objectives. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.