Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.

As an UI/UX Design Senior Associate in Chief Data & Analytics Office, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.

As a UI/UX and Visual Designer on our team, you will play a crucial role in shaping the visual and interactive aspects of our AI application solutions such as LLM Suite, Transcribe and more. Your work will directly impact how users interact with our products, ensuring they are usable, consistent, highly functional and aesthetically pleasing. Collaborating closely with cross-functional teams, you will play a pivotal role in creating seamless and innovative user experiences that align with our business objectives and technological capabilities.

Job responsibilities

Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking Work as part of a talented team responsible for the product design of data management, analytics and artificial intelligence experiences Contribute impactful UI and visual design solutions to solve for a broad array of complex business problems  Develop, maintain and promote design systems to ensure consistency and scale across all products Collaborate closely with stakeholders, product managers, engineers, and other designers to define and implement innovative solutions Create illustrations, icons, and other visual elements to enhance user interfaces and marketing materials to present design decisions to stakeholders based on user research and best practices

Required qualifications, capabilities, and skills

3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences Bachelor’s Degree in Graphic Design, Interaction Design, or a related field, or equivalent work experience A proactive mindset with a strong bias toward collaboration Expert level in design tools such as Figma and Adobe Creative Suite Strong portfolio showcasing your Visual Design and UI skills Experience designing for web A pragmatic approach to design and how to scale design solutions through the creation and maintenance of design systems

Preferred qualifications, capabilities, and skills

Stay informed about emerging AI technologies and UX trends to keep our products at the forefront of the industry Strong understanding of user-centered design principles and best practices Strong communication and presentation skills Ability to work collaboratively in a team environment