UI / UX Researcher
Kforce
Kforce has a client in Grand Rapids, MI that is seeking a UI/UX Researcher.
Job Summary:
We are looking for an experienced UX Researcher to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.
Requirements:
* Plan and execute qualitative and quantitative user research using an array of research techniques
* Analyze user's behavioral and attitudinal data to uncover customer pain points and unmet needs
* Conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
* Synthesize and present research findings in context
* Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
* Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
* Ability to accurately scope research initiatives by collaborating with stakeholders
* Leverage existing data and ability to tie insights to analytics
* Work in a SAFE Agile environment, coordinating projects by sprints
* Effectively manage vendor partner relationships ensuring that output meets internal expectations
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