UI/UX SPECIALIST

About Palladium:
Palladium is a global company working to design, develop, and deliver a positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.

This Opportunity:
Funded under the US President's Emergency Plan for AIDS Relief (PEPFAR) through a cooperative agreement with the US Centers for Disease Control and Prevention (CDC), Palladium Development and Consultancy Kenya Ltd (Palladium Kenya) is implementing 5-year funding to support the Kenya Ministry of Health, county governments, and healthcare service delivery partners to implement technological innovations in health information systems. 

Position Summary:
Reporting to the Business Analysis Lead, this position will work with the Stakeholder Engagement team to ensure that the project team has a deep understanding of the end users and to seamlessly translate these insights into product design. Will work with the product and data solution architects to provide insights to influence product design and ensure that data is effectively used to creative tell visually compelling stories. The UX Specialist will work with the Business Analysis team to simplify requirements and concepts through user research tools and techniques. S/he will also work with the Data Use team to influence information design decisions based on a clear understanding of user goals, the dimensions of the data, the data structures and the interaction required from the visualization.

Primary Duties and Responsibilities: 

Collect, review, and assist in refining user requirements by partnering with the BA and Stakeholder Engagement teams in collecting briefs and prioritizing business requirement questions.
Design and conduct user research using methods such as: participatory design sessions, facility/site visits, focus group discussions, benchmark studies, usability studies, heuristic evaluations, and similar approaches.
Design prototypes, screen mockups, and wireframes based on user feedback and identify potential usability constraints and design opportunities.
Work with the Data Analysis and Data Use team to design and develop visualization mockups and information products.
Communicate with the Dev team to guide the translation of designs from concepts to code.
Understanding technical limitations as well as business strategies, goals and back-end implementations with a knowledge of different technologies.
Work with the QA team and Devs to develop and automate UX metrics to measure and track the impact of design changes on user experience.
Train the project team on UX trends or best practices.
Establish and maintain a project UX research library and Design Systems.
Support the design of data information products.

Required Qualifications:

Bachelor of Science in Computer Science, Psychology, Information Technology, Graphic design or any other relevant field.
Proven work experience as a UI/UX Designer or similar role
Portfolio of design projects
Proven experience of working in an environment that adopts Design Thinking concepts and User Centered Experience.
Deep understanding of user-centered design (UCD) and strong analytical abilities.
Up-to-date knowledge of design software like Adobe Suite, Figma, Sketch, Adobe XD, Zeplin, Miro etc.
Experience in design systems.
Team spirit: strong communication skills to collaborate with various stakeholders.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. 
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients, and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.