If you are looking for a fantastic opportunity to work for an innovative global company, then you have come to the right place. Trimax Mowing Systems is a family-owned company that designs, develops, and manufactures premium mowing equipment. We pride ourselves on forming valuable enduring partnerships, and it is this philosophy which has enabled us to become world leaders within the grounds care sector.
We are currently seeking a Service Engineer to work in our Service and Parts team. The successful candidate will join an existing team that is responsible for providing the highest standards of customer service, helping to identify and supply replacement spare parts and providing help and advice on machine operation, maintenance and repair. The role is predominantly focused on providing maintenance and repair assistance, both remotely and where required, on site to dealers and end users as well as being responsible for the Trimax warranty administration process for the UK, Eire and EU. The role will also assist the busy production team with new machine PDI and Demo fleet maintenance.
What our Service and Parts team do
Handle dealer and customer Aftersales enquiries Supply Trimax customers and dealers with industry leading Service and Parts support Manage the Trimax Warranty processing for UK, Eire and EU markets Work closely with all Trimax teams to support "Customer First" culture
Ideally the successful candidate will
Have 5 years experience working in a Service environment on both mechanical and electrical systems Have good experience in workshop and on site machine repairs Have good hands on experience with Microsoft IT applications Have good customer facing skills and the ability to communicate effectively with technicians, owners and operators as well as internally within Trimax Have a keen eye for detail Create accurate job reports of work carried out Be willing to spend nights away from home and have a "stay till the jobs done" mentality Be willing to support trade and dealer events where required
Most Importantly, regardless of previous experience, the successful candidate will
Have the ability and will to learn new skills and adapt to new processes Be self motivated and tenacious Be adaptable and able to work in a team
Hours
Mon - Fri 08:00 - 16:30
In return we will offer
Attractive Salary 25 Days Holiday + Bank Holidays Medical Insurance Overtime at 1.5 basic rate Company Uniform Progressive Training Employee recognition rewards Regular employee events Internal promotion opportunities. Referral scheme