Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you a visionary thinker with a passion for driving organizational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Kyndryl Consult Operations Leader. In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organisational restructuring, and effective management to optimise business efficiencies. You will work collaboratively with senior management at customer organisations, analysing their businesses and providing innovative recommendations for enhancements and improvements.
As a Kyndryl Consult Operations Leader, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organizations. You will conduct market research, analysing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change.
Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes.
Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.
Your Future at Kyndryl
As a Kyndryl Consult Operations Leader at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
5+ years of work experience in business strategy consulting or a related field
Background in Business Analytics
Skilled in gathering and synthesizing data, conducting market research, and developing actionable insights and recommendations
A deep understanding of business operations, industry dynamics, and market trends
Excellent verbal and written communication skills are essential for effectively engaging with customers, delivering presentations, and preparing reports
Preferred Skills and Experience
Experience in project management, customer engagement, and team empowerment
Possess strong strategic thinking abilities and be able to assess complex business problems
Industry certifications
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.