Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Scheduled Hours:

Shift:

Hours:

0

Cost Center:

99940 - 6165 HR Staffing Partners

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

We're Hiring for Professional and Support and Entry-Level Roles!

Walk-in Events:

Every Wednesday through November 20th

10am-2pm and 3pm-5pm

Positions available and qualifications:

Therapists and Techs:

Occupational Therapist, Physical Therapist, Respiratory Therapist, Lead Respiratory Therapist, Radiology Tech, CT Scan Tech, Ultrasound Tech, Pharmacy Tech

Nursing:

Registered Nurse, Home Health and Hospice Nurse, Endoscopy Nurse, LPN, PCA I & II

Licensed and Un-Licensed Clinicians:

Clinician III & IV, Clinical Social Worker, Program Director, Assistant Director

EMTs and Public Safety:

EMT, Public Sargeant, Public Safety Officer, Police Officer, Public Safety Assistant

Professional and Entry-Level:

Clinical Pharmacist, Registration Representative, Financial Counselor, Project Worker, Inpatient Coder, Cook, Product Assistant, Unit Secretary, Patient Observer, Residential Counselor I & II, Room Service Attendant

PCA I:

Summary: Under the direction and supervision of a Registered Nurse or Licensed Practical Nurse, this position performs a variety of patient care activities to meet the personal needs and comfort of patients. Responsible to the Nurse Director and/or designee of the patient care unit assigned.

Position Qualifications: 

License/Certification/Education: 

Required: 

1. High School Diploma/GED. 

2. Current Basic Life Support Certification (some positions will allow for BLS within 30 days of hire). 

Preferred: 

1. Certified Nursing Assistant (CNA).

Experience/Skills: 

Required: 

1. Must possess the following skills:  reading, writing, and simple mathematical calculations. 

2. Good interpersonal skills. 

3. Ability to work effectively with individuals and groups. 

4. Integrity and flexibility. 

5. Ability to communicate effectively verbally, if necessary. 

6. Manual dexterity required to perform tests and to complete treatments. 

7. Ability to understand and follow through on instructions. 

Preferred: 

1. Recent sub-acute or acute care patient care assistant experience. 

PCA II:

Summary: Under the direction of the Registered Nurse (RN) and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the health care team.

Position Qualifications:
License/Certification/Education:

Required:
1.    Minimum of a high school education or GED.
2.    Current CNA or EMT license or Certified Medical Assistant is preferred, and one of the following qualifications is REQUIRED:
a.    Prior clinical experience or acute care training, or
b.    Nursing student who has completed at least one clinical rotation, or
c.    One year of experience as a PCA I – Inpatient and has completed all unit based competency requirements.
3.    Current Basic Life Support or Heart Saver certification

Experience/Skills:

Required:
1. Ability to read, write and communicate in English in a clear and concise manner. 
2. Must utilize proper safety techniques and body mechanics in all work-related activities.  
3. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
4. Proven interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, family, visitors and others.  
5. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.  

Residential Counselor I & II:

Summary: Functions as a member of the treatment team by assisting with the implementation of treatment services. This includes but is not limited to monitoring of daily patient activities, assisting with direct client care, documentation, orientation of clients to the unit, and ensuring that clients comply with all treatment groups and unit/program rules.

Position Qualifications:

License/Certification/Education:
Required:
1. Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services
3. Must have a current valid US-issued driver’s license and a registered, inspected and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company vehicle.] except those working in Passages, MYR, Urgent Care, Detox TSS, and CSS.
4. Must be able to pass a CORI background check.
5. MYR, Beryl’s House, Faith House, Orchard Street: Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)

Preferred:
1. Associates degree preferred.
2. Certification in addiction counseling or a minimum of 2 years’ experience in the substance abuse field is preferred.

Experience/Skills:
Required:
1. Understanding of addiction and recovery.
2. Awake Overnight Residential Counselors: Must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our staff and co-workers

Preferred:
1. Previous human services experience preferred.

Registration Representative:

Summary: Under the general direction of the Patient Access Manager, and/or Director, the Patient Registration Clerk performs a variety of registration duties. The Patient Registration Clerk provides access to healthcare by performing various duties in a professional and compassionate manner. Registration services includes registration of inpatient and outpatient service along with a wide variety of clerical and general administrative duties. Obtains and enters into the computer-based patient registration/scheduling system, demographic, insurance and other related patient information. General administrative duties include answering telephones, assisting with patient wayfinding, and providing estimates. Collects patient liabilities prior to or on the date of service, as appropriate. Staff is instrumental in maintaining good interpersonal relationships with peers, patients, visitors, physicians, and ancillary personnel. Obtains patient and witness signatures for all paperwork, including but not limited to Consent to Tret, HIPAA, Privacy, Medicare Rights, Important Message for Medicare, Patient Rights, etc. Is responsible for maintaining confidentiality of patient information.

Position Qualifications:

License/Certification/Education:
Required:
1. High school graduate or GED required.

Experience/Skills:
Required:
1. Customer service experience required.
2. Receives on the job training under close supervision.

Preferred:
1. Previous clerical and Meditech experience desirable, but not required.
2. A good understanding of medical terminology helpful.

Clinician III and IV:

Summary: Provides counseling services to clients with substance abuse and mental health issues. Conducts diagnostic evaluations, writes behavioral treatment plans, provides individual counseling, writes aftercare plans in accordance with department quality and productivity standards. Participates in counseling and patient care as a member of a multi-disciplinary team. 

Position Qualifications:  

License/Certification/Education:  

Required:  

1. Master’s degree in a clinical course of study in behavioral health (social work, psychology, marriage and family therapy, counseling, or related field) that meet the academic requirements for independent licensure in psychology, social work, marriage and family therapy, or mental health counseling in the Commonwealth of Massachusetts.

Clinician III: Requires licensure as LMHC, LCSW, LMFT, or is actively working towards licensure in the Commonwealth of Massachusetts.

Clinician IV: Requires Licensed Independent Clinical Social Worker, Mental Health Counselor or Psychologist in the Commonwealth of Massachusetts 

Preferred:  

1. Bilingual preferred.  

Experience/Skills:  

Required:  

1. Ability to perform diagnostic and risk assessments using current accepted tools and practices to determine appropriate level of care.  

2. Ability to develop and implement treatment plans which are behaviorally oriented, measurable, and appropriate for the identified level of care.  

3. Ability and interest to learn and implement evidence-based models of treatment for opioid addiction.  

Preferred:  

1. A minimum of one year of experience in behavioral health or addiction is preferred. 

2. Clinical expertise specific to adults with substance use conditions and co-occurring severe and persistent mental illness with an ability to engage clients effectively and work with other professionals and organizations. 

Project Worker:

Summary: Performs extensive cleaning duties. Applies knowledge of cleaning equipment and methods. Uses power buffers, vacuums, and other related duties for checkouts including sanitizing beds, making beds, cleaning patient rooms, furniture and floors.

Position Qualifications:

Experience/Skills:

Required:
1. Ability to read, write, and follow simple English instruction.  
2. 2 to 3 years’ experience as a Houseworker.  
3. Employees must be at least 18 years of age to perform this role.

Financial Counselor:

Summary: Under the general direction of the Financial Counseling Supervisor/Manager and/or Financial Clearance Director, the Financial Counselor (Certified Application Counselor) provides a key role in providing a health care coverage needs assessment with patients, community applicants, and family members. Determines eligibility for MassHealth, Qualified Health Plans, Children’s Health Insurance, Health Safety net and any other coverage that they may qualify. Provides guidance and assistance to patients, various internal UMass staff, physician offices and third-party vendors regarding financial assistance programs.

Position Qualifications: 
License/Certification/Education: 
Required: 
1. High School Graduate. 
2. Certified Application Counselor (CAC)certification required within 45 days of hire as a condition of employment. 
3. Completes annual recertification and all mandatory ongoing training provided by the Massachusetts on-line Learning Management System and complies with privacy and security regulations that meet all federal program standards. 

Preferred: 
1. Associate or bachelor’s degree in Business, Social Services or related field. 

Experience/Skills: 
Required: 
1. Previous experience in healthcare, accounts receivable, Financial Counseling, medical billing, or a related field. 
2. Proficient data-entry and strong organization skills with attention to detail. 
3. Effective communication and customer service skills both verbal and written.
4. Ability to use specialized applications software and computers systems for patient registration and scheduling. 
5. Ability to work independently with strong problem resolution skills.
6. Must provide own transportation.
7. Ability to prioritize and work in high volume, fast paced, team-oriented environment. 
8. Ability to take directions and work independently.
9. English speaking, reading and writing skills

Preferred: 
1. Bilingual speaking, reading. 

Clinical Social Worker:

Summary: Provides assessment of patients/families and their adaptation to patient’s illness. Provides counseling as needed and ensures maximum patient participation in plans for discharge and recovery. Identifies system or discharge problems and develops discharge plans and presents options to patients. Assessment of all potential cases of abuse: child, elderly, disabled and/or domestic violence.

Position Qualifications:

License/Certification/Education:
Required:
1. Master’s Degree in Social Work.
2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team. 
2. Data compilation and analysis skills. 
3. Excellent written and communications skills.  
4. Basic computer skills.

Preferred:
1. One to three years of Social Work experience.

Clinical Pharmacist:

Summary: The clinical pharmacist provides comprehensive medication management services that integrate clinical services, order management, patient/staff education and research. Clinical pharmacists are responsible for improving the patient’s experience, safety, and achieving positive clinical and financial outcomes. This position is responsible to an immediate supervisor/manager.

Position Qualifications:

License/Certification/Education:
Required:
1. Doctor of Pharmacy (Pharm.D) degree; OR Bachelor of Science in Pharmacy (BSPharm) degree with 3 years hospital experience.    
2. Licensure with the Massachusetts Board of Registration in Pharmacy.

Preferred:
1. ASHP Accredited Residency in Pharmacy Practice (PGY1) is recommended.
2. Pharm.D. degree with minimum of 1 year of hospital experience

Cook:

Summary: The cook position is responsible for the preparation, storage, and distribution of hot and cold food for the cafeteria, patient meal service, special functions and outside programs. Maintains high standards for sanitation in the production area. On a daily basis, prepares assigned recipes in proper quantities meeting established standards to ensure the highest in customer satisfaction.

Position Qualifications:

License/Certification/Education:
Required:
1. High School degree or the equivalent
2. Must be able to read, write and comprehend English
3. Must be able to follow both written and verbal instructions

Experience/Skills:
Required:
1. 2 years culinary food service training

Preferred:
1. 3 years institutional cooking experience, preferably in a health care facility

Room Service Attendant:

Summary: Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients. Serves as liaison between patients, Nursing unit, Dietitians, Food Service staff and Food Service Management in the communication of patient special requests, issues, and concerns. Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.

Position Qualifications:

License/Certification/Education:
Preferred:
1. High School education or equivalent.

Experience/Skills:
Required:
1. Excellent communication and interpersonal skills.  
2. Ability to read, write and speak English.  
3. Ability to perform multiple tasks under time constraints and constant interruption.  
4. Basic knowledge of unit weights and measures and basic mathematical functions.  

Preferred:
1. Prior experience in a patient care capacity strongly preferred. 

Patient Observer:

Summary: The Patient Safety Observer is responsible to provide continuous safety observation of patients to which they are assigned. The primary function in this role is to ensure patient safety and comfort. As part of the care team the Patient Observer may be asked to participate in supporting the patients with their activities of daily living, including, but not limited to, ambulating, feeding, and repositioning of patients as directed by nursing. The Patient Safety Observer may engage with the patients if appropriate and can use casual talk, sensory box including cards, coloring books, games. All care is to be documented and communicated through report with the designated staff member. All issues/concerns are to be reported immediately to the licensed clinical charge person.

Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma or equivalent. 
2. CPR Certification within 6 months of hire. 

Experience/Skills:
Preferred:
1. Previous position held in a healthcare setting preferred.

Unit Secretary:

Summary: Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.

Position Qualifications:

License/Certification/Education:

Required:
1. Equivalent to high school plus additional specialized training.  
2. Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:

Required:
1. Ability to handle multiple priorities and effective communication.  
2. 3 to 12 months experience.

Inpatient Coder:

Summary: The Inpatient Coder performs ICD-10-CM and PCS coding for inpatient Medicare and Commercial payers, selecting the optimal DRG for optimal reimbursement and severity of illness. Adheres to the coding and billing regulations established by the American Hospital Association (AHA), American Medical Association (AMA), and Center for Medicare and Medicaid Services (CMS). Effectively corresponds with physicians for clarification of diagnosis or procedures and assists with identifying and reporting quality assurance issues.

Position Qualifications:

License/Certification/Education:
Required:
1. Minimum: High School Diploma or equivalent and AHIMA Certification
2. RHIA, RHIT or CCS certification

Preferred:
1. Associates degree with AHIMA Certification 
2. 1 - 3 years experience in inpatient coding and DRG reimbursement

Experience/Skills:
Required:
1. Comprehensive Knowledge of Medical terminology.
2. Computer literacy and proficient with Windows applications.
3. Excellent customer service skills with the ability to communicate effectively.
4. Exceptional organizational skills with attention to detail.  
5. Excellent knowledge of Anatomy, Physiology and ICD-9-CM and CPT-4 coding.  6. Ability to problem solve, organize and prioritize workload to meet TAT benchmarks.
7. In depth Knowledge of report writing and query building. 
8. Comprehensive knowledge of billing practice and procedures.
9. Must maintain current knowledge of coding and billing practices through reading or newsletters, publications and attendance at seminars.
10. Must maintain a positive attitude and professional manner 
11. EDM Security Group assignment is EDM_HIS Record Processing

Network Engineer:

Summary: This position is responsible for the day-to-day management of the Cisco network, Checkpoint firewalls, F5 Big IP load balancers, and Cisco Identity Service Engine (ISE). Activities include updating and monitoring firewalls, installation and maintenance of switches, security and vulnerability management of the network equipment, and response to both service and cyber security incidents. Interfaces with network engineers, security team, and other infrastructure disciplines daily.

Position Qualifications:

License/Certification/Education:

Required:
1. Bachelor’s degree in computer science, engineering, information technology or related field.
Preferred:
1. Cisco Certified Network Associate (CCNA) 
2. Check Point Certified Security Administrator (CCSA)
3. F5 Certified Administrator (F5-CA)

Experience/Skills:

Required:
1.  Minimum five (5) years of related network engineering and security experience.
2.  Must have experience with HSRP, 802.1Q, Spanning Tree, IP subnetting, IP routing including OSPF, BGP, EIGRP.  
3.  Design and deploy datacenter network, storage, and compute.
4.  Experience in logical design models (L2/L3, vPC, vPC+, VDC, FEX, datacenter zones, OTV, fabric path, spanning tree, port channels, VTP, VLANs, physical cabling).
5.  Experience designing and troubleshooting of GLBP, HSRP and VRRP.
6.  Experience designing and troubleshooting of AAA, ACLs, DHCP snooping, dynamic ARP inspection, IP source guard, port security, TrustSec
7.  Working technical knowledge of network control protocols (QOS, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, IPSec).
8.  Strong knowledge IP communication and routing (OSPF, EIGRP, BGP).
9.  Understanding of WAN/LAN and transport technologies (Ethernet and MPLS).
10. Excellent hands-on technical knowledge of network equipment, including routers and switches.
11. Technical knowledge of current network hardware, protocols, and internet standards and the ability to conduct research into networking issues and products with proven analytical and problem-solving abilities. 
12. Ability to prioritize tasks and communicate in a high-pressure environment with strong customer service orientation and experience working in a team-oriented, collaborative environment.
13. Experience with Cisco switches, routers, and wireless controllers.

Preferred:
1. Experience with F5 Big IP load balancers.
2. Experience with Cisco Stealth Watch.
3. Experience with Checkpoint firewalls.
4. Experience with Cisco ASA firewalls.
5. Experience with Cisco Identity Service Engine.

6. This position is required to participate in a 24 x 7 on-call rotation.

Unified Communications Engineer:

Summary: Designs, implements, and supports solutions to integrate voice, video, and collaboration systems within the UMass Memorial enterprise. Responsible for performing analysis and partnering with resources in the development, engineering, and implementation of solutions, and helping to deploy and support the capabilities.

Position Qualifications:

License/Certification/Education:
Required: 
1. Bachelor's Degree in Information Technology field or equivalent experience.
2. Experience with Cisco Unified Communications Manager, Cisco Meeting Server, Cisco TelePresence Management Suite, Cisco Unity Connection, Cisco IMP, UCCX Zoom, and Cisco SX10, SX20, SX80, DX70, DX80 and Jabber Collaboration Endpoints.
3. Experience integrating Cisco Video endpoints into complex AV environments containing Crestron components.
Experience/Skills:
Required: 
1. Seven (7) years’ experience in networking and/or voice communication systems, with at least five (5) years’ experience specifically with Cisco VOIP systems.
2. Three (3) years’ experience in Cisco Unified Communications technologies
3. Experience in the design of complex UC system(s) consisting of several thousand users and multiple sites.
Preferred:
1. CCNP Voice experience.

Employee Relations Partner:

Summary: Provides strategic and tactical Employee Relations consultation to Managers and Employees to resolve employee issues and advise on employee conflict resolution, performance management, disciplinary action and/or termination. Independently advises on interpretation of personnel policies, labor contracts and State/Federal employment laws and provides guidance to line management. Conducts investigations to ensure that employee issues are resolved in adherence to all company, local, state, and federal policies, procedures, and regulations.

Position Qualifications:

License/Certification/Education:

Required:

Bachelor’s degree in Business Administration with concentration in Human Resources or an equivalent field.

Experience/Skill:

Required:

Minimum of five years of relevant experience.Knowledge of human resources theory, principles and practices.Working knowledge of such disciplines as the recruitment function, training, compensation, employee relations, labor relations, and benefits administration.Good communications, program management, project management, facilitation, decision-making, critical thinking and listening skills.Prior Employee Relations coaching/mentoring expertise, as well as a functional understanding of the organization.Proven problem solving, mediation and analysis experience. Must be self-directed and motivated. Ability to multi-task and manage time in a complex environment.

Registered Nurse:

Summary: Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Registered Nurse, Home Health and Hospice:

Summary: The Home Health & Hospice RN (HHHRN) provides care to patients who are in need of care in their homes. Home health & hospice nursing practice considers the needs of the patient, their family and/or the patient’s caregivers. The HHHRN provides care to patients across the lifespan, from prenatal to post-death periods. Home health nursing takes a holistic approach to personal health practices when treating diseases or disabilities. The practice embraces primary, secondary and tertiary prevention; assisting patients and families to coordinate community resources and health insurance benefits as well as hands on delivery of nursing services in the patient’s home.

Position Qualifications:

License/Certification/Education:
Required:
1. Diploma or associate’s degree in nursing.
2. Valid and unrestricted licensure as a registered nurse in the Commonwealth of Massachusetts.
3. Valid and unrestricted driver’s license recognized by the Commonwealth of Massachusetts and access to a reliable, insured vehicle.

Preferred:
1. Bachelor’s, Master’s, or Doctorate in Nursing. 
2. Specialty nursing certification as a home health nurse, hospice and palliative care nurse or case manager. 
3. Completion of the Certified Oasis Specialist certificate.

Registered Nurse, Endoscopy:

Summary: Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

Position Qualifications:

License/Certification/Education:

Required:

1. Currently registered by the Board of Registration in Nursing for the Commonwealth of Massachusetts.
2. BLS is a requirement for every RN unless an advance certification is current (ex ACLS, PALS, NRP). In addition, unit specific certification and competencies are defined in the Unit Profile.
Preferred:
1. BSN.
2. GI certification.

Experience/Skills:

Required:
1. Strong interpersonal skills are required to gather information, build relationships that support collaborative work in the department and across the organization while providing exceptional service to patients.

LPN:

Summary: The staff Licensed Practical Nurse (LPN), under the supervision of the Nurse Director or designee, is responsible for the nursing care of assigned patients, and to prescribe, delegate and coordinate the patient care administered by staff. Included in such responsibility is the goal of assisting patients to move as rapidly, uneventfully and safely through their hospitalization period.

Position Qualifications:

License/Certification/Education:
Required:
1. Graduation and training from an accredited school of nursing with current license by the Massachusetts B.O.R.N. American Heart Association or equivalent B.L.S. certification for health care provider required upon hire or during orientation.

Experience/Skills:
Preferred:
1. A minimum of one year of general medical-surgical experience is preferred.

EMT:

Summary: Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT including responding to requests from the public for emergency medical assistance, examining, assessing and stabilizing patients at the point of call and during transport to the appropriate point of entry.

Position Qualifications:

License/Certification/Education:
Required:
1. Certification as an Emergency Medical Technician by the Massachusetts Department of Public Health.
2. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association. 
3. Valid driver license.

Experience/Skills:
Required:
1. Experienced in accident scene management and control.
2. Demonstrated ability to work well under often stressful situations.
3. Strong organizational and interpersonal skills.
4. Effective oral and written communication skills.

Preferred:
1. Minimum one year of experience in an urban EMS service integrated with a municipal first response system. 

EMT Paramedic:

Police Sergeant:

Summary: The primary function of the Police Sergeant is to plan, organize, direct and supervise the operations and activities of a team of police officers and civilian personnel assigned to the Patrol Division. The Sergeant also performs police duties including patrol, traffic enforcement, crime prevention, criminal investigation, and community service. The Sergeant will direct employee performance and assist with organizational development processes, will serve as a positive role model within the Department and as an exemplary representative to the UMass Memorial Community. The Sergeant will also promote teamwork in support of the Department’s goals and activities and will mentor and coach employees and should bring an innovative approach to supervision and leadership.

Position Qualifications:

Equivalent to two years college education plus additional specialized courses are required. Minimum of five years experience is required. Must have proven leadership skills to mentor and motivate staff. Prior supervisory experience preferred. Must have good communications skills and be able to deal with the general public. Ability to work under stressful conditions and maintain a calm composure. Special Police powers required. Class A license to carry firearms in Massachusetts required. Licenses must be kept current under MCL CH 22C Section 63, First Responder. CPR, Drivers License, OCAT and in-service classes required.

Public Safety Officer:

Summary: Provide security for the safety and protection of Harrington Memorial Hospitals patients, staff, general public, and properties.  Patrols, periodically, buildings and grounds of, Harrington Memorial Hospital.  Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the Chief of Security and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed by the Chief of Security.

Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.

Experience/Skills:
Required:
1. Three years related experience and/or training in public safety. 

Police Officer:

Summary: It is the responsibility of a UMass Memorial Police Officer to enforce the policies of the medical center and the laws of the Commonwealth of Massachusetts. The police officer will conduct foot and vehicle patrols, perform traffic duties, conduct investigations, promote crime prevention and assist with community service. The officer will make lawful arrests in accordance with Massachusetts General Laws and provide court testimony when necessary.

Position Qualifications:

License/Certification/Education:
Required:
1. Equivalent to high school education plus addition specialized courses. 
2. Officers must have completed the MA Special State Police academy, a MA certified Municipal Academy, or the 242 hour Reserve/Intermittent Academy in combination with an Associate’s Degree or higher in Criminal Justice or as an Auxillary/Seasonal officer in a MA Municipality for two or more years.
3. First Responder, CPR, Driver’s License, OCAT and in-service classes required. 
4. Class A license to carry firearms in Massachusetts required. 
5. Officers must successfully complete the annual firearms training. 

Experience/Skills:
Required:
1. Minimum of one (1) year of prior law enforcement experience required.
2. Must have good communication skills and be able to deal with the general public.  
3. Must also be able to work under sometimes-stressful conditions and maintain a calm composure.  

Preferred:
1. Three (3) years of prior law enforcement experience preferred.

Public Safety Assistant:

Summary: Under the general supervision of the Police Sergeant or designee, the Public Safety Assistant is responsible for assisting, monitoring, and responding to security needs within the medical center. The Public Safety Assistant will focus on deterring crime and protecting the organization's property, assets, and people

Position Qualifications:
License/Certification/Education:

Required:
1.    Equivalent to high school education plus addition specialized courses. 
2.    Valid Massachusetts License to operate motor vehicle
3.    CPR/First Aid certification 

Experience/Skills:

Required:
1.    2 years of experience and/or previous formal training in public safety or customer service area
2.    Communication skills necessary to interact with employees, patients, visitors, and the general public.  
3.    Must also be able to work under sometimes-stressful conditions and maintain a calm composure.  
Preferred:
1.    Three (3) years of prior public safety experience.

Radiology Tech:

Summary: This position operates or oversees operation of radiologic equipment to produce images of the body for diagnostic purposes. The Radiological Technologist is responsible for monitoring and maintaining essential patient care and safety including practicing ALARA (As Low as Reasonably Achievable).

Position Qualifications:

License/Certification/Education:

Required:
1. Graduate of an accredited radiological technology program.
2. Registered by the ARRT or registry eligible. Licensed by the Commonwealth of Massachusetts Department of Public Health: Radiation Control Program. Must maintain licensure on an annual basis.
3. CPR certification.

Experience/Skills:

Required:
1. Strong organizational and communication skills.
2. Thoroughly knowledgeable in anatomy, patient positioning, examination techniques, equipment protocols, radiation safety, radiation protection and basic patient care.
3. Ability to communicate clearly in English with patients to explain procedures while making them as comfortable as possible.
4. Ability to follow and comply with procedures, policies and regulations.
5. Ability to work effectively and collaborate with medical staff, personnel, students, and patients.
6. Ability to read, write and speak clearly in English.

Preferred:
1. Prior experience as a Radiology Technologist.

CT Scan Tech:

Summary: Under general supervision of the Director or Diagnostic Imaging, the CT Tech is responsible for scanning and producing a variety of computerized tomography examinations for physician interpretation and diagnosis of injury and/or disease for all patient ages.
The CT Tech assists the Radiologist with all diagnostic and interventional procedures. The CT Tech delivers exceptional patient care and adheres to radiation standards and guidelines set forth by governing agencies to ensure optimal patient safety and customer service. The CT Tech performs related clerical and service duties and assists with other departments as needed.

Position Qualifications:

License/Certification/Education:
Required:
1. ARRT certification in Radiology is required.
2. RTR licensure in Commonwealth Massachusetts is required.
3. CT modality requires a Sub-specialty (CT) certification within 1 year of employment. 
4. BLS certification is required. 
5. Maintaining all area specific CEUs for ARRT, DPH according to regulation is required. 

Experience/Skills:
Required:
1. Level of knowledge equivalent to that acquired through completion of an Associate’s Degree in Radiologic Technology.

Preferred:
1. Experience in CT

Ultrasound Tech:

Summary: Under general supervision of the Mammography/Ultrasound Supervisor, performs ultrasound scans to produce images to assist physicians in the diagnosis of injury and/or disease for patients of all ages. Performs related clerical and service duties.

Position Qualifications:

License/Certification/Education:
Required:
1. Level of knowledge equivalent to that acquired through completion of an Associate Degree in medical imaging and/or health related field.
2. Registration or registry eligible by the ARDMS. No restrictions prohibiting work as an ultrasonographer in the Commonwealth of Massachusetts.
3. Obtains additional registration in Vascular, Breast, GYN, Abdominal.
4. BLS healthcare provider required before completion of 90 day probationary period.

Experience/Skills:
Preferred:
1. Experience preferred, but not required

Pharmacy Tech:

Summary: Under the direct supervision of a technician supervisor and pharmacist, performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all non judgmental aspects of drug distribution

Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or equivalent.
2. Must have successfully completed a Board-approved pharmacy technician-training program by obtaining a passing score on a Board-approved pharmacy technician assessment exam.

Experience/Skills:
Required:
1. Proficient in math.  Knowledge and ability to use a computer for data entry. 
2. Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.

Occupational Therapist:

Summary: Evaluates, plans and performs treatments to alleviate physical, cognitive/perceptual, psychosocial and or developmental dysfunction using purposeful activities and restorative therapeutic techniques. Participates in departmental activities to assure smooth operations and facilitate program enhancement.

Position Qualifications:

Bachelor's Degree in Occupational Therapy or a bachelor's degree with a certificate or diploma for successful completion of a post-degree program in Occupational Therapy. Successful completion of AOTA certification exam, or eligible and scheduled for next sitting. Current MA state license as Occupational Therapist is required.

Physical Therapist:

Summary: Evaluates, plans and performs treatments to alleviate physical dysfunction using manual, functional and physical agent modality techniques. Participates in departmental activities to assure smooth operations and facilitate program enhancement.

Position Qualifications:

Bachelor’s degree in physical therapy from accredited PT school or equivalent. Current license to practice physical therapy in the Commonwealth of Massachusetts. Successful completion of National Physical Therapy Board Examination. Effective verbal and written communication skills.

Respiratory Therapist:

Summary: Reporting to the assigned supervisor and under general direction Respiratory Therapist II, the Respiratory Therapist I administers various forms of respiratory therapy in accordance with the policies and procedures of the Respiratory Care Department.

Position Qualifications:

License/Certification/Education:
Required:
1. Verification of education and competency upon completion of one year of an Associate of Science in Respiratory Care program.
2. Currently holds a Limited Permit in Respiratory Care by the Commonwealth of Massachusetts, Division of Professional Licensure.  Current BLS certification.
3. Knowledge of respiratory care procedures.

Lead Respiratory Therapist:

Summary: This position is responsible for providing all aspects of respiratory therapy in accordance with the policies and procedures of the Respiratory Care Department. Works with considerable independence to perform routine and complex patient care in all assigned areas. The respiratory therapist provides evidence-based patient focused care in a collaborative environment. This is a leadership role providing guidance and resources for all healthcare personnel on the assigned shift and requires a thorough knowledge of equipment, policies and procedures, and excellent communication skills to perform in a collaborative environment.

Position Qualifications:

License/Certification/Education:
Required:
1. Associate of Science in Respiratory Care
2. Current Certificated Respiratory Therapist (CRT) credential issued by the National Board for Respiratory Care (NBRC)
3. Current Massachusetts State Respiratory Care License
4. Basic Life Support required
5. Advanced Cardiac Life Support (required within 3 months of employment)
6. Neonatal Resuscitation Provider (required within 3 months of employment)
7. Pediatric Advanced Life Support (required within 3 months of employment)
8. Valid and unrestricted driver’s license recognized by the Commonwealth of Massachusetts and access to a reliable, insured vehicle.

Preferred:
1. Registered Respiratory Therapist
2. Bachelor of Science or higher

Experience/Skill:
Required:
1. The respiratory therapist must possess the ability to assess patients and make appropriate therapeutic recommendations along the continuum of care from admission to discharge including all aspects of respiratory care from floor therapies to mechanical ventilation and blood gas interpretation. 
2. Ability to read, write and speak clearly in English.
3. Proven leadership ability to lead and mentor a team
4. Minimum of 2 years acute care experience

Radiology Tech:

Summary: This position operates or oversees operation of radiologic equipment to produce images of the body for diagnostic purposes. The Radiological Technologist is responsible for monitoring and maintaining essential patient care and safety including practicing ALARA (As Low as Reasonably Achievable).

Position Qualifications:

License/Certification/Education:

Required:
1. Graduate of an accredited radiological technology program.
2. Registered by the ARRT or registry eligible. Licensed by the Commonwealth of Massachusetts Department of Public Health: Radiation Control Program. Must maintain licensure on an annual basis.
3. CPR certification.

Experience/Skills:

Required:
1. Strong organizational and communication skills.
2. Thoroughly knowledgeable in anatomy, patient positioning, examination techniques, equipment protocols, radiation safety, radiation protection and basic patient care.
3. Ability to communicate clearly in English with patients to explain procedures while making them as comfortable as possible.
4. Ability to follow and comply with procedures, policies and regulations.
5. Ability to work effectively and collaborate with medical staff, personnel, students, and patients.
6. Ability to read, write and speak clearly in English.

Preferred:
1. Prior experience as a Radiology Technologist.

CT Scan Tech:

Summary: Under general supervision of the Director or Diagnostic Imaging, the CT Tech is responsible for scanning and producing a variety of computerized tomography examinations for physician interpretation and diagnosis of injury and/or disease for all patient ages.
The CT Tech assists the Radiologist with all diagnostic and interventional procedures. The CT Tech delivers exceptional patient care and adheres to radiation standards and guidelines set forth by governing agencies to ensure optimal patient safety and customer service. The CT Tech performs related clerical and service duties and assists with other departments as needed.

Position Qualifications:

License/Certification/Education:
Required:
1. ARRT certification in Radiology is required.
2. RTR licensure in Commonwealth Massachusetts is required.
3. CT modality requires a Sub-specialty (CT) certification within 1 year of employment. 
4. BLS certification is required. 
5. Maintaining all area specific CEUs for ARRT, DPH according to regulation is required. 

Experience/Skills:
Required:
1. Level of knowledge equivalent to that acquired through completion of an Associate’s Degree in Radiologic Technology.

Preferred:
1. Experience in CT

Ultrasound Tech:

Summary: Under general supervision of the Mammography/Ultrasound Supervisor, performs ultrasound scans to produce images to assist physicians in the diagnosis of injury and/or disease for patients of all ages. Performs related clerical and service duties.

Position Qualifications:

License/Certification/Education:
Required:
1. Level of knowledge equivalent to that acquired through completion of an Associate Degree in medical imaging and/or health related field.
2. Registration or registry eligible by the ARDMS. No restrictions prohibiting work as an ultrasonographer in the Commonwealth of Massachusetts.
3. Obtains additional registration in Vascular, Breast, GYN, Abdominal.
4. BLS healthcare provider required before completion of 90 day probationary period.

Experience/Skills:
Preferred:
1. Experience preferred, but not required

Pharmacy Tech:

Summary: Under the direct supervision of a technician supervisor and pharmacist, performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all non judgmental aspects of drug distribution

Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or equivalent.
2. Must have successfully completed a Board-approved pharmacy technician-training program by obtaining a passing score on a Board-approved pharmacy technician assessment exam.

Experience/Skills:
Required:
1. Proficient in math.  Knowledge and ability to use a computer for data entry. 
2. Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.

EMT:

Summary: Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT including responding to requests from the public for emergency medical assistance, examining, assessing and stabilizing patients at the point of call and during transport to the appropriate point of entry.

Position Qualifications:

License/Certification/Education:
Required:
1. Certification as an Emergency Medical Technician by the Massachusetts Department of Public Health.
2. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association. 
3. Valid driver license.

Experience/Skills:
Required:
1. Experienced in accident scene management and control.
2. Demonstrated ability to work well under often stressful situations.
3. Strong organizational and interpersonal skills.
4. Effective oral and written communication skills.

Preferred:
1. Minimum one year of experience in an urban EMS service integrated with a municipal first response system. 

EMT Paramedic:

Police Sergeant:

Summary: The primary function of the Police Sergeant is to plan, organize, direct and supervise the operations and activities of a team of police officers and civilian personnel assigned to the Patrol Division. The Sergeant also performs police duties including patrol, traffic enforcement, crime prevention, criminal investigation, and community service. The Sergeant will direct employee performance and assist with organizational development processes, will serve as a positive role model within the Department and as an exemplary representative to the UMass Memorial Community. The Sergeant will also promote teamwork in support of the Department’s goals and activities and will mentor and coach employees and should bring an innovative approach to supervision and leadership.

Position Qualifications:

Equivalent to two years college education plus additional specialized courses are required. Minimum of five years experience is required. Must have proven leadership skills to mentor and motivate staff. Prior supervisory experience preferred. Must have good communications skills and be able to deal with the general public. Ability to work under stressful conditions and maintain a calm composure. Special Police powers required. Class A license to carry firearms in Massachusetts required. Licenses must be kept current under MCL CH 22C Section 63, First Responder. CPR, Drivers License, OCAT and in-service classes required.

Public Safety Officer:

Summary: Provide security for the safety and protection of Harrington Memorial Hospitals patients, staff, general public, and properties.  Patrols, periodically, buildings and grounds of, Harrington Memorial Hospital.  Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
Observes departing personnel to guard against theft of Hospital property.
Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the Chief of Security and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed by the Chief of Security.

Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or general education degree (GED) required.

Experience/Skills:
Required:
1. Three years related experience and/or training in public safety. 

Police Officer:

Summary: It is the responsibility of a UMass Memorial Police Officer to enforce the policies of the medical center and the laws of the Commonwealth of Massachusetts. The police officer will conduct foot and vehicle patrols, perform traffic duties, conduct investigations, promote crime prevention and assist with community service. The officer will make lawful arrests in accordance with Massachusetts General Laws and provide court testimony when necessary.

Position Qualifications:

License/Certification/Education:
Required:
1. Equivalent to high school education plus addition specialized courses. 
2. Officers must have completed the MA Special State Police academy, a MA certified Municipal Academy, or the 242 hour Reserve/Intermittent Academy in combination with an Associate’s Degree or higher in Criminal Justice or as an Auxillary/Seasonal officer in a MA Municipality for two or more years.
3. First Responder, CPR, Driver’s License, OCAT and in-service classes required. 
4. Class A license to carry firearms in Massachusetts required. 
5. Officers must successfully complete the annual firearms training. 

Experience/Skills:
Required:
1. Minimum of one (1) year of prior law enforcement experience required.
2. Must have good communication skills and be able to deal with the general public.  
3. Must also be able to work under sometimes-stressful conditions and maintain a calm composure.  

Preferred:
1. Three (3) years of prior law enforcement experience preferred.

Public Safety Assistant:

Summary: Under the general supervision of the Police Sergeant or designee, the Public Safety Assistant is responsible for assisting, monitoring, and responding to security needs within the medical center. The Public Safety Assistant will focus on deterring crime and protecting the organization's property, assets, and people

Position Qualifications:
License/Certification/Education:

Required:
1.    Equivalent to high school education plus addition specialized courses. 
2.    Valid Massachusetts License to operate motor vehicle
3.    CPR/First Aid certification 

Experience/Skills:

Required:
1.    2 years of experience and/or previous formal training in public safety or customer service area
2.    Communication skills necessary to interact with employees, patients, visitors, and the general public.  
3.    Must also be able to work under sometimes-stressful conditions and maintain a calm composure.  
Preferred:
1.    Three (3) years of prior public safety experience.

Occupational Therapist:

Summary: Evaluates, plans and performs treatments to alleviate physical, cognitive/perceptual, psychosocial and or developmental dysfunction using purposeful activities and restorative therapeutic techniques. Participates in departmental activities to assure smooth operations and facilitate program enhancement.

Position Qualifications:

Bachelor's Degree in Occupational Therapy or a bachelor's degree with a certificate or diploma for successful completion of a post-degree program in Occupational Therapy. Successful completion of AOTA certification exam, or eligible and scheduled for next sitting. Current MA state license as Occupational Therapist is required.

Physical Therapist:

Summary: Evaluates, plans and performs treatments to alleviate physical dysfunction using manual, functional and physical agent modality techniques. Participates in departmental activities to assure smooth operations and facilitate program enhancement.

Position Qualifications:

Bachelor’s degree in physical therapy from accredited PT school or equivalent. Current license to practice physical therapy in the Commonwealth of Massachusetts. Successful completion of National Physical Therapy Board Examination. Effective verbal and written communication skills.

Respiratory Therapist:

Summary: Reporting to the assigned supervisor and under general direction Respiratory Therapist II, the Respiratory Therapist I administers various forms of respiratory therapy in accordance with the policies and procedures of the Respiratory Care Department.

Position Qualifications:

License/Certification/Education:
Required:
1. Verification of education and competency upon completion of one year of an Associate of Science in Respiratory Care program.
2. Currently holds a Limited Permit in Respiratory Care by the Commonwealth of Massachusetts, Division of Professional Licensure.  Current BLS certification.
3. Knowledge of respiratory care procedures.

Lead Respiratory Therapist:

Summary: This position is responsible for providing all aspects of respiratory therapy in accordance with the policies and procedures of the Respiratory Care Department. Works with considerable independence to perform routine and complex patient care in all assigned areas. The respiratory therapist provides evidence-based patient focused care in a collaborative environment. This is a leadership role providing guidance and resources for all healthcare personnel on the assigned shift and requires a thorough knowledge of equipment, policies and procedures, and excellent communication skills to perform in a collaborative environment.

Position Qualifications:

License/Certification/Education:
Required:
1. Associate of Science in Respiratory Care
2. Current Certificated Respiratory Therapist (CRT) credential issued by the National Board for Respiratory Care (NBRC)
3. Current Massachusetts State Respiratory Care License
4. Basic Life Support required
5. Advanced Cardiac Life Support (required within 3 months of employment)
6. Neonatal Resuscitation Provider (required within 3 months of employment)
7. Pediatric Advanced Life Support (required within 3 months of employment)
8. Valid and unrestricted driver’s license recognized by the Commonwealth of Massachusetts and access to a reliable, insured vehicle.

Preferred:
1. Registered Respiratory Therapist
2. Bachelor of Science or higher

Experience/Skill:
Required:
1. The respiratory therapist must possess the ability to assess patients and make appropriate therapeutic recommendations along the continuum of care from admission to discharge including all aspects of respiratory care from floor therapies to mechanical ventilation and blood gas interpretation. 
2. Ability to read, write and speak clearly in English.
3. Proven leadership ability to lead and mentor a team
4. Minimum of 2 years acute care experience

Registered Nurse:

Summary: Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

Position Qualifications:

License/Certification/Education:

Required:

1. Current Massachusetts Nursing licensure and registration.

2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.

Preferred:

1. Bachelor of Science degree in Nursing highly preferred.

Experience/Skills:

Required:

1. Thorough knowledge of the discipline of Nursing.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Registered Nurse, Home Health and Hospice:

Summary: The Home Health & Hospice RN (HHHRN) provides care to patients who are in need of care in their homes. Home health & hospice nursing practice considers the needs of the patient, their family and/or the patient’s caregivers. The HHHRN provides care to patients across the lifespan, from prenatal to post-death periods. Home health nursing takes a holistic approach to personal health practices when treating diseases or disabilities. The practice embraces primary, secondary and tertiary prevention; assisting patients and families to coordinate community resources and health insurance benefits as well as hands on delivery of nursing services in the patient’s home.

Position Qualifications:

License/Certification/Education:
Required:
1. Diploma or associate’s degree in nursing.
2. Valid and unrestricted licensure as a registered nurse in the Commonwealth of Massachusetts.
3. Valid and unrestricted driver’s license recognized by the Commonwealth of Massachusetts and access to a reliable, insured vehicle.

Preferred:
1. Bachelor’s, Master’s, or Doctorate in Nursing. 
2. Specialty nursing certification as a home health nurse, hospice and palliative care nurse or case manager. 
3. Completion of the Certified Oasis Specialist certificate.

Registered Nurse, Endoscopy:

Summary: Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.

Position Qualifications:

License/Certification/Education:

Required:

1. Currently registered by the Board of Registration in Nursing for the Commonwealth of Massachusetts.
2. BLS is a requirement for every RN unless an advance certification is current (ex ACLS, PALS, NRP). In addition, unit specific certification and competencies are defined in the Unit Profile.
Preferred:
1. BSN.
2. GI certification.

Experience/Skills:

Required:
1. Strong interpersonal skills are required to gather information, build relationships that support collaborative work in the department and across the organization while providing exceptional service to patients.

LPN:

Summary: The staff Licensed Practical Nurse (LPN), under the supervision of the Nurse Director or designee, is responsible for the nursing care of assigned patients, and to prescribe, delegate and coordinate the patient care administered by staff. Included in such responsibility is the goal of assisting patients to move as rapidly, uneventfully and safely through their hospitalization period.

Position Qualifications:

License/Certification/Education: