IMPORTANT APPLICATION INSTRUCTIONS:

Upload Resume or Curriculum Vitae for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Director of Online Program Design and Operations, the Unbound Communications Coordinator serves at the forefront of developing an engaging community for the Montclair State University Unbound students. Montclair Unbound is an initiative designed to offer flexibility and autonomy to students pursuing their educational goals with online and mixed modality programs. This role is responsible for designing and implementing initiatives to enhance student engagement, support academic success, and promote a sense of belonging among Unbound students.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Develop and implement strategies to cultivate a strong sense of community among Unbound students, fostering connections and relationships through virtual platforms and hybrid events.

Create outreach communication plans and newsletters for Unbound students.

Work collaboratively with the Unbound Academic Success team to help assist with student inquiries and questions.

Lead the planning of online student orientations.

Plan, coordinate, and facilitate engaging events and activities tailored to the unique needs and interests of Unbound students and prospective students, including workshops, social gatherings, and networking opportunities.

Serve as the primary point of contact for Unbound students and Montclair stakeholders. Help coordinate meetings and outreach with faculty, staff, and students. Attend and participate in meetings and events as needed.

Maintain accurate records of student engagement, participation, and outcomes, utilizing data to assess program effectiveness and inform future initiatives.

Advocate for the needs and interests of Unbound students within the institution, advocating for resources, services, and policies that support their success and well-being.

Monitors the work of Unbound student employees; identifies problem areas and takes steps necessary to effect improvement.

Provides access to and/or develops and conducts training, workshops, and/or seminars for students, faculty and staff related to online student engagement.

Stay informed about best practices in student engagement, online learning, and student support services, actively seeking opportunities for professional development and growth.  

Create informative materials for online learning through social media and related channels.

Develop appropriate methods for meeting goals and objectives.

Assist in the designing and implementation of improved methods of communication as required.

Performs other related duties as assigned.

Management retains the right to change or add job duties at any time.

QUALIFICATIONS:

REQUIRED: 

Bachelor’s degree from an accredited College or University.

Minimum 3 year of professional experience in communications or a related field.

Excellent communication skills, both written and verbal, with proficiency in digital communication tools and platforms.

Strong interpersonal and communication skills.

Excellent data analysis and reporting skills.

Knowledge of online education platforms and technology

PREFERRED:

Master’s degree from an accredited College or University in a related field.

Understanding of student development theory and academic coaching best practices.

Experience working in higher education, student affairs, or a related field, with a focus on student engagement and support.

PROCEDURE FOR CANDIDACY:

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Department

Unbound Support and Operations

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/