Description

Do you speak Swedish or Danish?  Do you consider yourself analytical and good at communication? Are you keen to develop and learn to learn within the insurance industry?

If you are interested in progressing your career within one of the largest commercial insurers in the world, then we would love to hear from you!

The Underwriting Operations Technician role is to provide consistent and efficient end to end support for online & offline business handled in the UWR Centre, as well as support for language dependent tasks in branch. This includes, but is not limited, to tasks such as entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support project related tasks, QA, handling internal and external enquiries and credit control resolution.

This role reports directly to the Underwriting Operations Technician Team Leader.

Responsibilities:

Support rules-based branch activities that require language skills & technical ability.  Input relevant information in rating tool, maintaining data quality through accurate input. Operational support for underwriter for Online and Offline business in the Hub. Manage broker queries in relation to the Online / Offline business and build good working relationship with local brokers. Owning the centralized processes of Operations QA and reporting. To work within the framework of our ethical and service standards.

Desired Skills and Experience:

Native or advanced level in Swedish and/or Danish. Professional language skills in English.Previous experience in an underwriting support role is a plus.Insurance background is preferred.Competent in Microsoft Office – especially Excel.Strong customer service skills and customer centric attitude.Strong attention to detail and the desire to deliver and improve quality.Problem resolution and decision-making skills.Ability to work in a team environment as well as on own initiative.