This role is instrumental in providing World-class Service to our partner brokers, circa 80% of our broker interactions are completed by the Underwriting Assistant team. As an underwriting assistant you will provide invaluable support to Underwriters on the Personal Lines accounts.

Key Responsibilities

First point of contact for all underwriting queries (with the exception of renewal retention, new business quotes/amendments) Responsible for underwriting endorsements to agreed authority levels and pre-underwriting endorsements over agreed authority. This will be via telephone, post, E-mail and via MP24. Building and maintaining good relationships with brokers Actively seek to round out existing accounts and particularly the promotion of motor. Training and mentoring new team members when required.

Knowledge & Experience

Team orientated with outstanding customer service skills and are happy to spend circa 90% of the day on the telephone. Excellent organisational skills & prioritise your time optimally.  Experience of building effective relationships with brokers and colleagues.  Strive to provide service levels that exceed industry standards, using creative problem solving skills and demonstrate teamwork across functional areas.  The ability to cross sell and round out existing accounts will ensure your success in this role. Exposure to household/Motor insurance industry experience  Previous role with telephone interaction with the public / customers Computer-literate – MS Office ACII or working towards CIP exams (desirable)

We offer in return!

Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings. Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network. Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Integrity. client focus. respect. excellence. teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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